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IN NO EVENT WILL HOMEWAV BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR CONTINGENT DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES. By Telephone for Commissary Deposits: JailFunds 1-855-836-3364 Vehicle Tow Impound: Vehicle tow-in information (providedthe Hendricks County Sheriff's Office is the arresting agency) can be obtained from the Administrative Office at (317) 745-6269 during business hours or the jail after hours. When you are finished, sign your name to agree that you have read & viewed Whether you would like to chat from the comfort of your own home or anywhere youre connected to the internet, HomeWAV makes connecting with your loved one via video, messaging, and voice possible. Thankfully, I don't know manylol. This has been the best customer service I have ever recieved. Help How to Use The Site Express any concern you have about our use of your data. Video calls for most facilities range from 10-50 cents per minute. Subject to the Companys contractual and/or legal responsibilities, as well as any applicable legal exception, you may do the following at any time by contacting us via the email address or phone number given on the Website: Access what data we maintain about you, if any. By 7:15pm they responded back to me and had the profile removed. Whether you would like to chat from the comfort of your own home or anywhere youre connected to the internet, HomeWAV makes connecting with your loved one via video, messaging, and voice possible. Site Map, Wire of Hope East Coast Understanding Fees | Privacy Policy. Notwithstanding a Facilitys rules or policies to the contrary, Facility Network Users must be provided a reasonable opportunity to review and accept this EULA, and a copy of this EULA must be provided to the Facility and all Facility Network Users. Bless you, See how InmateAID has helped over 750,000 families stay connected, CDCR - Salinas Valley State Prison (SVSP), MA DOC - North Central Correctional Institution (NCCI), Federal Correctional Institution (FCI) - Beaumont Low, ME DOC - Central Maine Pre-Release Center, Federal judges aren't following 'compassionate release' law guidance, Former NFL star Kellen Winslow II makes bid from prison to reduce his sentence, Federal Bureau Of Prisons Set To End Home Confinement Under CARES Act, Todd and Julie Chrisley report to prison on bank fraud, tax evasion convictions. Can I pay his bond or will I get in trouble. Send a postcard with a selfie or picture directly to your loved one, all from your smartphone. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE HOMEWAV SOFTWARE OR THIS EULA, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE HOMEWAV SOFTWARE. Homewav account holder's name. Sign In or Create an Account with the HomeWAV App. You agree that HomeWAV may, in its sole discretion, suspend or terminate your user account and your use of the HomeWAV Software for any reason, or no reason, including, without limitation, for lack of use, insufficient funding, or if HomeWAV believes you have violated this EULA, including for any reason specified in this EULA. Receive calls, send messages, schedule visits, add funds, stay connected, and more all from the HomeWAV app. Redeem your Talk To Me bonuses by following options. We're bridging the gap between family, friends, and incarcerated loved ones by offering safe, cost-effective, and convenient video visitation solutions. Visit your local PayNearMe location to add funds. User Account Security. the agreement in full. With a little creativity, not only will you keep each other engaged socially, you can help each other grow as people. Civ. Here are seven tips for a seamless experience. cash kiosks located at each jail facility, You can place money on an inmates account using the inmates Funding transactions are handled through our website and are required for individuals users to use the HomeWAV Software for video visitation services with Facility Network Users via the Internet as authorized by the Facility. HomeWAV Website Sign in and add funds directly through our website. You may not: (a) copy, decompile, reverse engineer, disassemble, alter, translate, attempt to derive the source code of, modify, or create any derivative works or other Modifications of the HomeWAV Software or any part thereof; (b) use the HomeWAV Software outside of the scope of the license; copy or reproduce the HomeWAV Software except on supported devices as described in this EULA; (d) sell, assign, license, disclose, distribute or otherwise transfer or make available the HomeWAV Software or any copies of the HomeWAV Software in any form to any third parties (excluding Facility Network Users); (e) remove or alter any proprietary notices or marks on the HomeWAV Software; (f) circumvent or disable any technological features or measures in the HomeWAV Software; (h) develop a product that is similar to the HomeWAV Software, or operate a service bureau; or (i) combine the HomeWAV Software with any other software programs or create any combination products using the HomeWAV Software. B. I've tried other companies who offer similar services but the quality of their finished products was terrible. Can I transfer funds from one inmate to another? Your loved one will be able to use these funds to call those on their approved phone list. Im out of jail but hes not. the right not to be discriminated against for exercising any of these rights. Reno, NV 89510, Precautionary Measures to WritetoanInmate. use any manual process to monitor or copy any source code or other HomeWAV proprietary materials comprising the HomeWAV Software or any Third Party Material or for any other unauthorized purpose; Denton County's previous partner charged $5.99 for a 30-minute video visit. Facility is responsible for communicating all questions and requests from end user to support services. App freezes and continues to charge more often than we're able to converse. We advise you to review the Facilitys policies and local rules within your jurisdiction to confirm the procedures taken by the Facility. If sold or shared, Categories of Recipients. HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the. At HomeWAV, we truly believe in the power of connection. Our Privacy Policy applies to all funding transactions and is hereby incorporated into this EULA. HomeWAV offers support services to Facilities pursuant to the applicable Facility Agreement. Effective Date means the date that you download the Software on your own behalf or on behalf of the Facility. are available in their housing areas daily from 6:30 AM to 11:00 PM. Thehope is that ratting on you gets them a lighter sentence. TrustLogo("https://www.positivessl.com/images/seals/positivessl_trust_seal_md_167x42.png", "POSDV", "none"); Subscribe to Wire of Hopes Newsletter , Prison Penpal Advanced Search Modifications means any and all changes, improvements, updates, upgrades, new releases, fixes, enhancements, customizations, supplements, or new versions of the HomeWAV Software, and all work that is based on or incorporates all or any portion of the HomeWAV Software, including, without limitation, all derivative works made from the HomeWAV Software. We have the right at any time and in our sole and absolute discretion to disable your access to Third Party Content. With help from a strong Wi-Fi connection, HomeWAVs secure mobile app and platform help you keep in touch with incarcerated friends and family. use any robot, spider, or other automatic device, process, or means to access the HomeWAV Software or the Facility Network for any purpose, including monitoring or copying any Third Party Material; HomeWAVs software allows you to schedule without any assistance from jail staff. The inmate may either select to initiate an immediate refund back . At select retail locations 20. I am still waiting for Google to remove the search result, but I could not be happier with InmateAid's quick turn around. Become part of our visitation community in minutes and experience easier inmate visitation right from your own home. Sorry, we do not recognize that username and password combination. DISCLAIMER: You may not use our service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require Fair Credit and Reporting Act (FCRA) compliance. You agree to comply with all applicable international and national laws that apply to the HomeWAV Software, including the U.S. First, choosethefacility and addyourloved oneto your call roster. In addition, we offer user support through our website at https://www.homewav.com/service-support/. introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; HomeWAV and the Facility will then follow a multi-step verification process to confirm if the communication is classified as a Privileged Communication. Even better youllonly pay for theHomeWAVminutes you use, as there are no plans, packages, or hidden fees. HomeWAV, Facilities, and all users are independent contractors, and nothing in this EULA will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between us. We appreciate you. We do not currently respond to do not track signals as we are trying to provide you with a personalized experience. Create a free account. Prosecutors will even go so low as to put informants in your cell, or even in the van on your way to court. The Company or its customer of record may record conversations using the service to the extent permitted by applicable law. With help from a strong Wi-Fi connection, HomeWAVs secure mobile app and platform help you keep in touch with incarcerated friends and family. As I searched the website and got the information I read and reread til I understood how the service work. Warranties and Disclaimers. Choose the amount and click on "Add Funds". Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmate's account and used by the inmate for communications with any third-party user. Otherwise, IGF are only refunded to the inmate or the credit card used in the original transaction after the inmate is removed from the facility or the facility is decommissioned. Questions: Contact Us at: support@homewav.com. You can choose to reject this agreement to arbitrate. If you already have a card saved in our system, choose that card. If you do not have a card saved in the system, you need to enter the correct information below. 5. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. YOUR USE OF THE WEBSITE AND ANY MATERIALS PROVIDED THROUGH THE WEBSITE ARE ENTIRELY AT YOUR OWN RISK. The waiver of any breach or default under this EULA does not constitute the waiver of any subsequent breach or default. You specifically understand that the quality and speed of services rely on a number of factors beyond our control, such as the speed and operability of your and/or the Facilitys Internet connection. Your loved one will be able to use these funds to call those on their approved phone list. Code 1798.105(d), the right to have someone you authorize make a request on your behalf, the right to opt-out of sale or sharing (both as defined in the, the right to limit use and disclosure of sensitive personal information, the right to correct information if the information is inaccurate, the right to access information about automated decision making (as applicable), the right to opt-out of automated decision making (as applicable). WE AGREE THAT EACH OF US MAY ONLY BRING CLAIMS AGAINST THE OTHER ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING UNLESS BOTH OF US ACKNOWLEDGE AND AGREE THAT THE WAIVER IS MATERIAL AND ESSENTIAL TO THE ARBITRATION OF ANY DISPUTES BETWEEN THE PARTIES AND IS NON-SEVERABLE FROM THE EULA TO ARBITRATE CLAIMS. Everyone I have dealt with in the last 2 years has been marvelous! THE COMPANY DOES NOT WARRANT THAT YOUR USE OF THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, soliciting, or asking for personally identifiable information; Add Funds to Your Account: You can also add funds to your incarcerated loved ones HomeWAV account through the website, mobile app, a PayNearMe kiosk, or through our automated phone payment system. Change/correct any data we maintain about you. My inmate was so excited when I started using Inmate Aid and told me that everyone including staff were impressed with his postcards. (We highly suggest a strong Wi-Fi connection and a headset for the best results.). B.Personal information categories listed in the California Customer Records statute (Cal. Please try again. THE COMPANY IS NOT RESPONSIBLE IN ANY WAY FOR THE ACCURACY OR SUITABILITY OF ANY PAYMENT OF TAXES TO ANY ENTITY ON YOUR BEHALF. Audio, electronic, visual, thermal, olfactory, or similar information. This information is used to provide and offer services to you. Other Notes Information you provide to us: Through our Website, our customer support center, and/or otherwise in connection with our services, you may provide us with certain personal information in order to set up an account, contact us, request information, access information or subscribe to products or services. Thank you! . Civ. If any provision of these Terms is held invalid or unenforceable under any circumstance, its application in any other circumstances and the remaining provisions shall not be affected. Skip the hassle of getting visit approval from the facility, and your loved one can directly approve the visit based on their availability. It's annoying. Sorry, we do not recognize that username and password combination. 23. * Password Confirmation: Personal Information. Any funds remaining after all credit card transactions have been reversed will be refunded by check in care of to the address provided by the inmate. Deposit Funds for Incarcerated Friends & Family, 2022 HomeWAV | 6. The best ruleto follow:Anything you say to anyone, can and will be used against you in court. THE MAXIMUM LIABILITY OF THE COMPANY, AND ANY OTHER INDEMNIFIED PARTY, AND YOUR SOLE AND EXCLUSIVE REMEDY, FOR ALL DAMAGES, LOSSES SUFFERED BY YOU AND CAUSES OF - HomeWAV Privacy Policy Wait to be Accepted by the Detention Facility: In most cases, your account will be reviewed by the correctional facility within 24 to 48 hours. (usually within one hour). . information related to financial transaction (credit card information or bank routing information); Via your account on our website Website As a guest (for select facilities through our website) On our mobile app Mobile App Through Pay Near Me at a local store Pay Near Me Our automated phone payment system Facility Agreement means a separate license and distribution agreement between Facility and HomeWAV or a reseller acting on HomeWAVs behalf pursuant to which the Facility is given the right, subject to its acceptance of and compliance with this EULA, to establish a Facility Network and to assign licenses of the HomeWAV Software to Facility Network Users for use solely within the Facility Network environment. the right to know, meaning the right to request any or all of the following: the specific pieces of personal information we collected about you; the categories of personal information we collected; the categories of sources used to collect the personal information; the business or commercial purposes for collecting your personal information; and, the categories of third parties with whom we have disclosed your personal information in the preceding twelve (12) months, the right to request deletion of your personal information that we collected, subject to certain exceptions listed in Cal. - HomeWAV End-User License Agreement Your loved one will be notified via kiosk or tablet once you are signed into your account and available to connect. Sign in to call our secure toll-free support number and use option one to add funds. 15. Direct scheduling for lobby and on-site visits, An easy view of inmate availabilityandnotifications. . attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the HomeWAV Software, the Facility Network or other communications networks, servers, providers, computers, or databases connected to the HomeWAV Software; or Nothing contained on the Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Company Property without the express written permission of the Company Creative examples for socializing with incarcerated individuals, which can be done virtually or in-person, include: 1. Fees and services are set independently by each corrections facility, but most are between 10 and 30 cents per minute. Log into your approved HomeWAV account, have funds available, and wait for your loved one to initiate a call. Civ. "https://secure.trust-provider.com/" : "http://www.trustlogo.com/"); Export Administration Regulations, as well as end-user, end-use, and destination restrictions issued by U.S. and other governments. WE ARE NOT RESPONSIBLE FOR ANY INTERRUPTION IN SERVICES OR UNAVAILABILITY OF THE HOMEWAV SOFTWARE RESULTING FROM INTERNET FAILURES, YOUR INABILITY TO ACCESS THE INTERNET, OR INADEQUATE BANDWIDTH IN YOUR INTERNET CONNECTION. Meet Wire of Hopes inmate penpals online by browsing our free inmate penpal listings. Civ. Always include your mailing address if you choose to email (some inmates can only answer through postal mail) and visit our page about prison mail rules to ensure your correspondence will not be rejected by the correctional facility. Your Access to and Control Over Information: Except as provided elsewhere in this Policy or under the Company End-User License Agreement, or as necessary to provide you with or bill you for the products, services or information you requested, you may opt out of any future contacts from the Company at any time. IN ADDITION, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTYS INDIVIDUAL CLAIMS. We encourage you to periodically re-read these Terms, and the privacy provisions hereof, to see if any changes could affect you. During registration a user is required to give certain information (such as name and email address). No prior scheduling is needed for video or phone calls. Receive calls, send messages, schedule visits, add funds, stay connected, and more all from the HomeWAV app. Thank you all for the phone line.It was very helpful on saving me money.My boy friend is coming home on the 23 .Thanks so much. Community First Credit Union - Appleton WI. It's great to know about this service and I will surely use it in the future if needed. On October 5, 2021, Kevin Durazo and co-defendant, Mario Edoardo Ramirez Chavez, 22, of Mexico, traveled to Tucson from Douglas, Arizona, for the purpose of purchasing firearms. use any device, software, or routine that interferes with the functioning of the HomeWAV Software; I confirmed it was in fact removed. HomeWAV has no input or enforcement responsibilities on behalf of any Facility, however, as a condition of your use of the HomeWAV Software and as a material obligation of this EULA, all users must comply at all times with all policies, rules, procedures, and administrative guidelines of a Facility to the extent they apply to your use of the HomeWAV Software (collectively, Facility Rules). 1. in any manner that could disable, overburden, damage, or impair the Facility Network or other communications networks, servers, or providers, or interfere with any other partys use of the HomeWAV Software, including their ability to engage in real time communications with other users through the HomeWAV Software.

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