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View this and more full-time & part-time jobs in Miami, FL on Snagajob. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Average Alight Solutions Salary | PayScale Alight Solutions hiring Customer Care Representative - Bilingual Knowing our products inside and out so that you can . Our people are our greatest assets at Alight Solutions because People Matter! Type: Full Time You will be notified during the hiring process which checks are required by the position. Alight Solutions Customer Care Representative Reviews VIRTUAL ROLE WITH SIGN ON BONUS Our story At Alight, we believe a company's success . Our Promise Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. Inbound Customer Service Representative Jobs (with Salaries) 2022 The estimated base pay is $36,558 per year. People can always trust us to say what we mean and depend on us to do what we say. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. At Alight, we are reimagining how people and organizations thrive. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Bilingual (English/Spanish) Customer Care Rep - Virtual. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. Read more Alight Easy 1-Click Apply. Alight Solutions San Juan is looking for real people, who are passionate about customer care. This may include assisting the caller in navigating the system as well. We're always looking for great talent. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. At Alight, we connect passion with purpose. * Call Center and Hospitality experience preferred. Our people are our greatest assets at Alight Solutions because People Matter! Averages based on self-reported salaries. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Customer Service / Guest Services, Part-Time Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Reimagining how people and organizations thrive. * Demonstrate a positive attitude, self-awareness and embrace feedback 105,000+ Customer Care Representative Jobs in United States - LinkedIn At Alight Solutions, we are reimaging how people and organizations thrive. Alight Solutions Customer Care Representative Salaries * Express yourself in an open and honest manner Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. The estimated additional pay is $2,234 per year. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. Find out if you meet the requirements! Alight - 3.1 San Juan, PR. 26 Alight Customer Care Representative jobs available on Indeed.com. This role requires that qualified candidates must reside in one of the following states: Lensa, Inc. - Lensa is a job search engine. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Are you interested in helping us shape the future of work and life for organizations, people and their families? As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Customer Care Group jobs | Customer Care Group jobs at Alight As a Customer Care Representative, you will report to a Customer Care Team Leader Only applicants from locations above will be considered. Reporting Relationships Their job is to help ensure customer satisfaction. We combine data-driven . Apply for Sr. They inform them about products and services, answer their questions and resolve their issues. This job listing has expired and the position may no longer be open for hire. Customer Care Representative, Human Resources (Charlotte, NC) job Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. 1999 - We are not an agent or representative of any employer. Every day, our customer care representatives are on the front-line of care, advocating for people - ensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Scroll down below to view similar jobs . Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. The estimated base pay is $36,558 per year. East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. * Demonstrate a high level of confidentiality and professionalism Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Alight Easy 1-Click Apply. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization: As a Customer Care Representative, a typical day mayinclude the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Check out our current jobs that have a virtual/work from home option. Benefits start on your first day of employment, Programs & activities that give back to our. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. There is no travel required for this position. Our story starts with a simple universal truth: Every business is a people business. $50K-$69K Per Year (Glassdoor est.) Working as a Customer Support Representative at Alight - Indeed Customer Care Representative Greater Toronto Area, Canada. Please note that all salary figures . A Customer Service Representative also handles concerns, complaints, or other issues. We want you to join our company with 25 years of industry experience. Customer Care Representative Job Description, Skills, and Salary * PEOPLE MATTER is one of our company s core values. At Alight, we are reimagining how people and organizations thrive. Customer Care Careers - Alight * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) See office directory Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) Customer Service Representative Job Description - Forbes Advisor Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. At Alight, we believe a company's success starts with its people. CC Representative I job in Atlanta at Alight | Lensa Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. You have Customer Care Representative Human Resources. Quick Apply. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. to demonstrate your interest in the role. Si es as, entonces ReedGroup es para ti! Alight Solutions Customer Care Representative Jobs In addition to a base salary, this position may be bonus eligible. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. * Be kind and compassionate As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR.

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