the seller can't send a return shipping labelghana lotto prediction

If the buyer is returning an item because it's damaged, faulty, or didn't match your listing description, the eBay Money Back Guarantee allows them to return it for free. What happens if the item is lost while it's being returned? Buying used phones requires a little bit of willingness to learn.". The seller is correct that they can't issue a label for International shipping. A dialog will open as you type your search terms. If the buyer is responsible for return shipping costs, and they refuse to pay, you can ask us to step in and help resolve the issue. Now I'm supposed tosend items back. Under Paypal they typically just do a partial refund; I have no clue how that would work on MP, or what happens if they do not send the money or a label. Welcome to the Buying board! Since you your return was accepted and you have until 3/21 to ship the item back, contact customer service on 3/20 and let them know the seller hasnt paid for return shipping yet. If you choose to use your own carrier, we recommend using a tracked service. I finally got a refund from Customer Service. I requested a return, and the seller agreed to this. Wrap items separately and use cushioning material. Hmmm, okay I messaged ebay on that Facebook link (thank you very much for it!). Welcome to the Returns board! If eBay said come back on the 30th, you should be able to go back to the case details on that day and ask eBay to step in. If you select, A label from their preferred carrier:if the seller provides you with a shipping label, theyll send it to you directly, and you can print it from the Here's your return shipping labelemail or message that youll receive in, You can ship using an eBay label, in which case we will deduct the label cost from your refund, You canpurchase a label directly from a carrier of your choice and upload it to the return. State in your message that you are both in Canada. That is starting to make more sense now. Send the funds using the buyer's preferred method. Do you back your Paypal account with a credit card? Once you've received the funds to ship you have 30 days to mail the package. By accepting the return but not providing a return label @olsus_flhkv3ce4 the seller has stalled you, as there will never be any option to ask eBay to step in. Once the waiting period has elapsed, you should see a link to click on in the Resolution Center to ask eBay to step in and enforce the Money Back Guarantee. Double check that your information is correct;falsifying a customs form is against the law and eBay policy. I am a busy person so i forgot to check one last time if it was reset. Overseas sellers that cannot send labels are supposed to send you money to pay for the shipping label. Enter the package details. Instead, reach out to eBay on Facebook here and explain that the seller has not sent funds for a return label. 03:37 PM What kind of return did you open? The key benefits of a return shipping label are convenience, efficiency and customer satisfaction. It's just part of how the sausage is made. This is twice the price of the fishing rod. Chargebacks go through PP. - edited I'm in Prague. Shipping labels for international returns, Ask the buyer to use a label you sent along with the item, Offer to send funds for the return shipping cost. If you don't have one, you can order supplies online or buy one at The UPS Store . I'm nto trying to scam anybody. If your stated policy is that the return shipment costs are the responsibility of the buyer, you can deduct the postage from the refund . Typically shipping software is used to create return shipping labels. It's a meeting-point for eBay buyers and sellers to chat, ask questions and exchange advice The seller doesn't respond to my messages and I can't contact the ebaybecause there are just no option to do so. If you choose to use your own carrier, we recommend using a tracked service. Seller can't send a return shipping label and I can't open dispute. I tried suggestions from websites to get around this message, but I was not successful. There are some simple, practical steps you can take to reduce the risk of something going wrong with your buyerspurchases. What can Ebay even do? Contact the seller for a return shipping label. New comments cannot be posted and votes cannot be cast. You will then be able to put the box dimensions in and it should spit out a price if it's eligible. Well send an email to your Messages - opens in new window or tab with the subject line Send the item back with all the details of your return request. If the buyer is sending the item back for another reason, for instance, if they ordered the wrong item or changed their mind, then theyll need to pay for return shipping, unless your returns policy states you offer free returns. When you choose the shipping method for your return, return fees are calculated. 05-25-2022 Ask the buyer to confirm that theyve received the fundsand to upload tracking to the return request so you can see that the item is on its way. Those sellers from China will jerk you around and try stalling long enough that the MBG will expire and the case times out. Copyright 1995-2023 eBay Inc. All Rights Reserved. If the item is damaged while it's being returned to you, you may be entitled to offer them a reduced refund. I request a return for an item which was accepted by the seller yesterday. Our system defaults to the seller paying for the shipping label. The seller is still responsible for return shipping costs, so contact them to arrange return shipping. When you choose the shipping method for your return, return fees are calculated. If the item location was China that is where you are supposed to be returning it to. Just print your own shipping label with postage and then schedule a Package Pickup. In the message section of the return, write to the seller. In some instances, return shipping charges are estimated rather than based on the actual weight of the package. If I don't ship by 21 March, then according toebay"we might close your return and there's a chance you won't get a refund". You'll see an estimated cost for the shipping label, but you won't be charged until the buyer uses the label. You are registered in the U.S. but say you are in Prague. If the buyer doesnt use the return shipping label, you are not charged for the cost of the label. Typically shipping software is used to create return shipping labels. 53 likes, 7 comments - Sunny Souls (@sunnysoulsph) on Instagram: "Hello! Return shipping labels normally do not have a mailing deadline. So I guess I just wait until the 30th and tell ebay that they haven't sent me any label/funds because they're implying that ebay itself is paying for the return shipping and that's not the case? You haven't provided me with a return label or the funds to purchase one myself. To create a shipping label with FedEx, follows these steps: 1. Wrap items separately and use cushioning material. Please do so as soon as possible so I may get this shipped back. If you use alternative shipping arrangements, the return shipping charges arent included in any eBay Money Back Guarantee refund youll receive. Says he will only "refund upon receipt". Sellers talk about the importance that choosing the right shipping service, Oh, Ship! 2. If you paid for the return shipping, you'll need to work with the shipping carrier to try and find the item. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Just keep it in mind. Went too fast and looked at the wrong profile. Instead, reach out to eBay on Facebook here and explain that the seller has not sent funds for a return label.. You will have an unreasonably short 10 calendar days to ship the return with those funds. Choose Orders & Shipping. Archived post. Is what they say correct, or do they somehow have to pay me for shipping before the item is shipped back? Keep in mind that if you lose the Dispute for some reason, you can get a chargeback on the card.Maybe you should call your card and ask about their policy on returns. Having a hassle-free return process not only impacts customer relations, but also the ability to easily and quickly process returns internally. I'm in Prague". He said he'd sent a message to the seller to send me the label, and if the seller still refuses after 3 days, a decision could be made in my favor. You don't have to package your item in a shipping box. The only time an automatic label can be provided by the seller or eBay is if both are in the US. Welcome to the eBay Canada Community your community. Customers will receive an email that contains a URL to their return shipping label, which can be printed from any . Learn more about our signature confirmation requirements. Today, the agent I spoke with promised that he would close the case in my favor, but then I immediately received an email stating I need to wait 3 days, until May 25. What number should I call for customer support? Oh - missed that. Sometimes returning an item may require additional, alternative shipping arrangements, like adding insurance to your package. Obviously I don't trust him to give me the money back AFTER I ship it out. Make sure the barcode is clear so the carrier can scan it easily. Need a Shipping Label? Thank you for the reply, much appreciated. What site do you login with? Does this option not appear on the screen until after three days? Return shipping labels feature the customers address in the From field; the sellers address in the To field; and applicable postage. Ensure that the amount includes tracking, and on items that have a total cost of $750 or more, include signature confirmation. Was it a Not As Described reason? You can return your package using a label from Your Orders. If they simply changed their mind or ordered the wrong item, who pays for return shipping is determined by your return policy. If you return an item using a paid method, we'll deduct the cost of return shipping and restocking fees . Cookie Notice . we'll use this information to improve our online Help. eBay may automatically accept a return request from a buyer on your behalf if an eBay shipping label is available. Since youre the recipient of the parcel, you areresponsible for paying any customs, brokerage, service charges, or duty fees. Who pays for return shippingyou or the buyerdepends on the reason theyre returning the item and your return policy. eBay has no way of knowing if the seller sends the label because it does not have to be issued through eBay. In addition, if you're using Microsoft Internet Explorer, follow these steps to adjust your page caching: In the toolbar, select 'Tools'. Is there a time-limit by which the DVD must be back with the seller ? Subtract one from the other; or. How to use your eBay earnings to purchase shipping labels. Return shipping costs when you use an . I bet you won't believe this, customer asks for a refund through Amazon for an item that is FBM obviously I have no say or input, the customer receives his return shipping label, and I am charged 3.25, Amazon then ask me to work with the customer, I duly email him discover the issue being a price increase and offer to refund him 5, he is made up with that offer and says he really wanted . Since you are both in a transaction it is ok for you to give them your email address. SelectExamples of alternative shipping arrangements below for more information. If the buyer paid, theyll need to contact the carrierinstead. What happens if the buyer refuses to pay for return shipping? In damaged or not as described situations, if the item is being returned back, the seller is responsible for that return shipping cost. 05-25-2022 You can choose whether to accept returns if a buyer changes their mind about a purchase. Something went wrong. Return an item with alternative shipping arrangements. Now I'm supposed tosend items back. - edited After completing the steps, you'll receive a QR code. A wrong DVD sent surely will fall under a warehouse problem. There are several ways you can send an item back to the seller. I'm even thinking to open any kind of dispute on a second item in the package just to get the eBayattention. The easy-to-use software lets you enter mailing details, pay for USPS postage, and send return shipping labels from one interface. Returns are easy with USPS. Holiday shipping is now in full swing, check out these helpful shipping tips! item return, "seller can't send a return shipping label", "THERE IS NO SUCH THING AS FOOLPROOF, BECAUSE FOOLS ARE SO DARNED INGENIOUS!" Would you like to get help at the customer service hub? Welcome to the Shipping board! Anytime you use an eBay return shipping label, returns are shipped by either USPS First-Class or Priority Mail, depending on the items cost, package weight, and delivery time. @missjen316 wrote: There is loophole in the new return system. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Copyright 1995-2023 eBay Inc. All Rights Reserved. and send return shipping labels from one interface. That means that you'll need to accept the return and cover the cost of return shipping, even if you don't normally offer returns. I got quotes from 4 different carriers and the cheapest I have found is $23.50 via USPS. I would use the Facebook link you were sent. I requested a refund, which was accepted, but got an email: "The seller can't send a return shipping label""Seller [] let us know that they can't buy a return shipping label for you to use for ASUS ZenFone 2 ZE551ML - 64GB - Silver (Unlocked) Smartphone.". There is the possibility that you won't see the 'ask ebay to step in' link if the seller has already agreed to a return. Scan and print by mobile barcode at a UPS, We can come to you (for an additional fee). zip code are eligible for Free Returns. Simply print the label on normal paper and tape it to the package. I'd create a "paper" trail. I'm about to go camping&hiking for 11 days and obv won't be carrying some broken keyboard with me to a random post office. Before you can send an item back to the seller, youneed to start a return. Don't use duct tape. Your buyer can then print the label and use it on their package. I see, femmefan1946! Contact the seller for a return shipping label. I thought the seller had to provide a mailing label. When using your own carrier, make sure to upload the label and tracking details to the buyers return request. There no other option in my city. These charges are based on rates eBay negotiated with the USPS and are typically less than what you would pay at the post office for the same item. Sign in to your FedEx account, or, if you don't have one, register online. Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. Heres how to send an eBay shipping label from the View return details section: Return shipping labels dont include insurance. Both the agent and I were surprised, but then he looked into it some more and was able to close the case in my favor. Do NOT send the item until you received the funds for postage regardless of what the seller tells you. I was actually quite puzzled how I got the message titled "The seller can't send a return shippnig label," because the message appears to come from eBay itself (not the seller). "See return details" button in both messages Send the item back The seller is responsible for return shipping charges. The seller agreed to a return, but can't buy a return shipping label (international shipping). I would imagine after the time limit is passed, you would be able to ask eBay to step in and close it in your favor. I did it with a 5 pound 60x6x6 box to the UK and I got a $70 price. 3. However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, you'll generally need to accept the return. What happens if the item is damaged while it's being returned? In the Ship tab, select Create Shipment. The seller would have needed to send a separate new payment to buyer for the label. If the Seller realizes that they will have to pay the return shipping for the fishing rod, and that would cost twice as much as the rod sold for, it makes no economic sense to do so, and they will probably abandon the fishing rod (meaning not pay you to ship it back) and eBay will issue you a full refund. I tried the factory reset procedure from the manufacturer's site, but it did not work, and the phone gives "No command" message. . Archived post. Seems like he can just lie and never pay me back the money it cost me to return it. Usually I would be suggesting that after losing an eBay dispute, the unhappy customer should go to PP, but PP insists that the customer pay to return the item with tracking. Who's responsible for return shipping costs depends on why the item is being returned. 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Schedule a Pickup. PLEASE GIVE THIS POST A LIKE IF YOU'RE HERE ." The seller must select a shipping carrier and mailclass, supply postage funds, and enter the addresses. If I don't ship by 21 March, then according toebay"we might close your return and there's a chance you won't get a refund". Definitely let them know the seller wants the item sent to an address in England, if it was bought/shipped from China. What should I do in this case? If they can't provide one, you can purchase a label, and we'll ask the . View cart for details. An agent I spoke with last week had mentioned that he'd sent an automated email to the seller asking him to send me a return shipping label by May 17 and to call back on May 18 to close the case if the seller still didn't respond. If the buyer is sending an item back because it doesnt match the listing description or it arrived damaged or faulty, youre responsible for the cost of return shipping, even if you dont offer returns. The seller is responsible for the return shipping costs but they won't send me a return label. There no other option in my city. 03-14-2018 You do not have permission to remove this product association. Use the return calculator to compensate for potential added costs, Heres how to make your return policy work for you . Seller can't send a return shipping label and I c can't buy a return shipping label (international shipping). 770752426095 bcb85849-4774-4837 . I am a busy person so i forgot to check one last time if it was reset. If they agree, youneed to send funds to cover the cost. Who pays the cost of return shipping depends on the seller's return policy and the reason for the return. Sometimes returning an item may require additional, alternative shipping arrangements, such as: When the buyer wants to return an item using alternative shipping arrangements and youre responsible for the return shipping charges, theyll need to work with you to agree on the shipping service and cost before returning the item. There are several ways you can send an item back to the seller. For a step-by-step guide, check out How to Purchase a Return Shipping Label through Reverb. In response to femmefan1946. Best practices for avoiding and handling issues with buyers, How to handle a return request as a seller. Overseas sellers that cannot send labels are supposed to send you money to pay for the shipping label. If youre sending funds to cover the shipping cost, the buyer isrequired to fill out the customs forms. First things first - you need to pack your items in a sturdy box. Type a message to the buyer. My problem now is that there is no option to get eBayinvolved. I was under the impression that according to eBay policy, the seller has to provide the label when it's not as described, so I was a bit surprised eBay would send a message like that. If you used an Etsy Shipping Label, you'll generally be charged for the label a few days after you receive the package. In the FedEx Ship Manager, select Prepare Shipment and then select Create Return Shipment. Select Create return label. If you are using one of the European sites while in Prague, you may want to login to it and post this topic on its community boards. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I'm glad to see this answer because even after following the directions, I see no option to "Ask Ebay to Step In." Welcome to our NEW COLLECTION! Sometimes, it just doesnt work. moment, Oh, Ship! Select your carrier and enter the tracking number. While we're unable to respond directly to your feedback, I'm returning an item - Seller can't give a shipping label. If the buyer uses alternative shipping arrangements, the return shipping charges arent included in any eBay Money Back Guarantee refunds, even if you agreed to pay return shipping charges. Get Your Package Ready. Ifyou use an eBay returns label, tracking details areautomatically uploaded. Pay by card or PayPal, or pay in store at a UPS location. According to eBay's Money Back Guarantee this is your responsibility for a damaged item if you want it returned before you issue a refund. Ship the item back and hope that I will get reimbursed the shipping cost? New comments cannot be posted and votes cannot be cast. They're just hoping you don't know that. I tried contacting customer service again, but the rep wouldn't close the case yet. I thought if both the buyer and the seller were in Canada, the system could easily generate the return shipping label. Youll need to ship the item back before the date stated in this email. If you included a return shipping label with the item when you sent it to the buyer, you can let them know that they should use that to send it back to you. You can chat with other members about anything to do with buying on eBay. Or if you can use the same packaging, let them know so they can use the same dimensions. I'm not sure that I will be reimbursed and I'm not ready to pay 300 usdfrom my pocket. BTW, this is a prime example of why I choose to use the Global Shipping Program (GSP)! Seal your box with plastic or nylon tape at least two inches wide. Actually sending a partial refund for the shipping label wouldn't have been an acceptable way to do that. Or did you pay with a credit card? There are several ways you can send an item back to the seller. The seller is responsible for paying the return postage, this is their problem, not yours. Return shipping labels don't include insurance. If you choose to ship the item on your own, you'll pay the carrier when you ship If the seller is responsible for return shipping, its important that they cover the costs. The seller agreed to a return, butcan't buy a return shipping label (international shipping). Thanks,pjcdn2005. If the seller is responsible for the return shipping costs, they'll let you know how they wantthe item to be sent back to them. In general, whoever pays for return shipping is responsible for ensuring the item arrives at its destination. If youre unsure, try contacting the buyer to ask if theyll purchase an international label on your behalf.

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