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The hotel was very nice with a great choice of food and drink. Saying they can't find any proof of my booking after I showed them the transaction. Booked 2 rooms. WebWhether youre looking for hotels, homes, or holiday rentals, youll always find the guaranteed lowest price. I booked five star hotels in all three places through this site. We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to 2023 Trustpilot A/S. WARNING DON'T USE THIS COMPANY!!!!!!!!!!. I went ahead and approved the payment with my bank. accommodations so they can live long-memorable experiences. We realized that these customers deserve enhanced benefits to enjoy longer holidays and A pesar de que tuvimos que posponer el viaje por un motivo de salud, nos disteis la oportunidad de cambiar de fechas, haciendo que este haya sido uno de los viajes ms fantsticos que hemos realizado a Madrid. I have my voucher number. A: I see they have ABTA certification anymore because they have had so many complaints of scamming customers and I was caught out by the website booking totally different dates. !No es la primera vez que contratamos vacaciones a travs de Stayforlong. WebFor immediate assistance, to cancel your reservation, change dates of your reservation or for billing concerns please use our toll-free number 855-956-2201. For us, booking 10 days in a small independent hotel in February in Tenerife, stay4less worked perfectly. The company charged my credit card 1849. No difference. On the 19 May I received an e-mail informing me that my reservation was never processed and that it was cancelled. My child became unwell and was not able to travel due to his medical condition. Genuine company. Voucher number:923428756, Dear Vladimir,We apologise for the inconvenience caused to you regarding your request for the hotel confirmation number. reward holiday makers with the best hotel offers the more nights they stay. NO CONTRATIS NADA CON STAYFORLONG. Advertising with free cancellation, than it's written in small letters 30 won't be returned. How Stayforlong get better prices in hotels and accommodations. I have been in contact with stay for long for 5 weeks now. price. How Stayforlong get better prices in hotels and accommodations. A week and a half later payment still hasnt been made to the hotel , stay for long are now telling me they cant swap my reservation to the new date as there are no rooms available, yet still have my money. Here are 8 tips for writing great reviews. We still didn't recieve our reservation. Very, very disapointed. Takes days to receive return emails from Emily. Several days later, we are told that cots are not possible for our room type - they cannot transfer us to another room and they will not give us a refund. I contacted the company who did nothing to help so had to make a claim through my credit card company. Update 24/3/2023 Still no action taken by Stayforlong. WebThe stayforlong site looked quite reliable. Stay a way from this company as far as possible if you don't want trouble and ending op on the street as me and my daughter. LA PEOR PLATAFORMA PARA RESERVAR, EN MI CASO IBA CON MI MARIDO MI BEB DE 15 MESES MI HIJA DE 5 AOS Y MI MADRE DE 64 AOS, RESERVAMOS UN HOTEL EN CUBA EN LOS CAYOS DE SANTA MARA EN UN HOTEL TODO INCLUIDO, 6 HORAS DE LA HABANA HASTA LLEGAR A LOS CAYOS Y RESULTA AL LLEGAR AL HOTEL NO TENAMOS RESERVA POR PARTE DE STAYFORLONG, ME HABAN MANDADO EL LOCALIZADOR Y LA CONFIRMACIN A MI CORREO ELECTRNICO PERO EL HOTEL NO HABA RECIBIDO LA RESERVA Y NO TENAN COSTANCIA NI SIQUIERA DEL INTERMEDIARIO CON LOS QUE TRABAJAN STAYFORLONG. Disappointing experience. price. Ill defo use them again, Hi Jr,Thank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! WebSearch for the travel company on the ATOL database. We offer competitive rates for long-term stays because we believe these types of holidaymakers CD player etc etc etc. Scam company please avoid, after I have made the booking and after taking the money from me they have asked me for extra money and when I said I want to cancel they said will send you your money back after 12 weeks, yet I have received nothing from them. reward holiday makers with the best hotel offers the more nights they stay. I used their website this year for the 1st time, I agree they are cheap if you book well in advance, however, if you encounter any problem with your booking, before or during your stay, then you are in trouble. Still fighting for refund. You can pay later. Please call our 24/7 Customer Call Center at, No. Companies can ask for reviews via automatic invitations. Find the answers you Anyone can write a Trustpilot review. When I finally found the number to call for stayforlong, it was a California number but theyre based out of Barcelona, Spain, and the gal that answered the phone was in South Africa. Hello,Thank you for your email.Unfortunately, we are still unable to provide you with an exact date. Dont use! I have got my reservation number so I sent request to confirm my booking directly to the hotel. Customer service awful: a different person on every email, with no one reading the chain. We love long holidays | We are a hotel reservation website, specializing in 3 night stays and over. From all the booking websites the worst. Luckily, I double checked directly with the resort and it turned out Stayforlong never actually reserved my stay. We booked a 2 night stay for 2 x adults and 1 x infant, requesting a cot for the room. You will need the email used at the time of booking and your Itinerary number. See you soon Best regardsStayforlong Team. Please review your cancellation policy prior to cancelling your reservation, which was provided on the reservation confirmation page as well as your confirmation email. They are NOT UK based, and if anyone doubts this then call their customer service line! Scam. !This company is absolute scammers. La habitacin asiganada era la esperada. I reserved for 9 days in Cuba at the end of february for march 31. Please review your cancellation policy on your confirmation email before canceling your reservation. Thought this price was too good to be true and I was right, made the reservation and paid and when I received my voucher it was for 12 days later. Hi Maryrose OjinnakaThank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! A: Do NOT give them the code! Fecha de la experiencia: 25 de diciembre de 2022. (stayfor long.com) they are Scammers! decided to make them the center of our efforts. Fortunately my husband had the details on his phone . !I still haven't received my refund!!! I wont use Stayforlong service anymore as It took me 20 phone calls and approx. I had provided numerous medical certificate and letters from specialist. The most likely explanations for Stayforlong code not working involve: the code has exclusions, the code might have removed, the code can not be transmitted or can only be used once. Anyone has booked through Traveluro website? Book your hotel through Stayforlong for 3 or more nights with a great discount. The hotel address appears in the confirmation email that was sent at the time of booking. Limpieza regular. I am very happy with stayforlong service. We even called the hotel and they have said they have no booking under our name. Each time they promiss us that the will check it but still nothing. It is very stressfull because we have to leave on wednesday already..HELP US please. Defining Bargain Travel & How Best to use this Forum. My experience with stayforlong was a positive one. My experience with stayforlong was a positive one, I booked a hotel through them which was a lot cheaper than anywhere else. I read the reviews for stayforlong.com which were alright. However, when I read the reviews for stayforlong.co.uk, I was quiet sceptical as they were very bad. I wish I'd stayed instead at the Hilton Hotel across the road. Verification can help ensure real people write reviews about real companies. Explained this on the phone to stay for long who are now saying they are unable to downsize my room and are in contact with the hotel for modifications ( hotel has confirmed no contact has been made regarding this booking only by myself directly ) in the end I request a refund and say I will deal with the hotel directly and guess what they have to speak to their suppliers who conveniently dont deal with customers directly and they also wont guarantee a refund yet I am getting emails saying booking and payment confirmed . Booking.com. I DON'T USE STAYFORLONG!!!!!! and its impossible to get through to them. And 2 days before chick in . They charged me, the stay was confirmed after 2 days and having both STF & Hampton inn Yonkers on a 3 way call. Easy jet cancelled my flight. WebRe: stayforlong.com 3 years ago Save Hi,I advice every person to stay away from this company,bad customer service phone rings and no response all the time if you contact them by email they will not email you back, if you have issues with hotel or resort you already booked they will totally ignore you and you will be stock. Review and reliability of stayforlong.com . WebRe: stayforlong.com 3 years ago Save Booked a hotel.Less than 4 weeks before departure I have received an email to say Sorry we have booked you into a BB by mistake. We were very apprehensive at first because of the reviews. Pretty shady operators if you ask me. The service on the reception , a man in a grubby T-shirt was awful, we were made to feel uncomfortable. travel industry, developing new products and connecting our travellers with the best I pointed out that they had not provided the service that they were contracted to perform. Find out how we combat fake reviews. El bao es pequeo pero ya lo sabamos por otras reseas.An as repetiriamos. We called the credit card company to dispute the charges and then called the hotel to find out there was no reservation under our name or with the bogus confirmation numbers stayforlong gave. As always, we are here to help you through the process. We are absolutely satisfied with the service. Click here to Cancel your Reservation or Resend Confirmation Email. She replied in 24hrs. Their price ware fairly cheap and I fell for it. We would not stay again. Advice: AVOID., canceled the reservation with free cancellation SFL-286D03B3C7--the money was not returned to the card 30 days have already passed - there is no way to contact the site. Hey. Have you had a trip already? Please could you share how everything went? I have also booked a trip with this company and remain a bit worried So I did not hesitate and I finally booked it. What have you learned to make travel easier? Sem qualquer problema. Will email them within 15 minutes of booking, but they refused to help, hid behind policy and just took the money, so we lost 600. I cannot get in contact with stayforlong support. If you are a person who needs an accessibility accommodation in order to utilize this Site and our Services, we offer certain assistance that may help. All rights reserved. There are two smaller restaurants which you have to book a table for, the food in both those restaurants where not the best. The hotel even agreed, but unfortunately stayforlong wanted to charge us a ridiculous fee for changing, even though we would have changed through them & the other one was more costlier. Absolutely disgusting service by this company , I booked a reservation with them for a hotel stay for my wedding , due to Covid this had to be postponed and changed to a later date , I informed the hotel directly who were happy to make these changes then spoke with stay for long who had already taken payment for my stay at this point and was informed payment would be made to the hotel. DO NOT BOOK THROUGH THIS COMPANY!! Hotels attract better customers because they are holidaymakers who stay more nights. Rest assured that once the refund has been processed, you will receive the confirmation via email.We are available in case you have any questions or concerns.Kind regards,--Customer Service, To cut a long story short. I would give ZERO STARS if it was an option! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The price was much lower than on the most popular booking site. Of course not using you before we had no idea . Please do not book with this company!! Empresas sugeridas en base al historial de navegacin de los usuarios. (June 21)This is resulting in me taking Amex to court to recover the money. Hi Mark Swain,Thank you so much for your review.We sent you a private message in order to have more details about your booking. Suggested companies are based on peoples browsing tendencies. We also ensure all reviews are published without moderation. Fecha de la experiencia: 03 de enero de 2023. We offer competitive rates for long-term stays because we believe these types of holidaymakers are the most valuable, and so do the hotel owners. After 3 lockdowns and everything we have been through it is outrageous that they should try to make money selling false hope without any regard on the impact it can have on the people at the receiving end. We use dedicated people and clever technology to safeguard our platform. Completely destroyed our excited for our vacation. Hotel didn't got booking confirmation from Stayforlong in a two days, so when I come to hotel I must call to Stayforlong by phone and ask to send confirmation of my booking to hotel. El autor de la opinin tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrar mientras su cuenta est activa. Then the hotel charged me for the hotel as well. Before you going on holidays using stayforlong better confirm with hotel your booking as you may end up on the beach. After days/hours speaking to them, they cancelled my reservation 3 days before my vacation. hi just wondering if anyone has used stayforlong to book hotels please because i cant find many reviews for them but they are really cheap they are also on trivago they seem to good to be true, Yes I have and is really great ..I booked last year to stay in lanzarote and I just rang hotel to make sure my booking had gone through .true to their word hope this helps. stayforlong manage my booking. A: No, to update your reservation email please contact us directly by phone at. After their trip, guests tell us about their stay. This is my experience with Stayforlong. We use dedicated people and clever technology to safeguard our platform. I turned up at the hotel, no problem at all.I would certainly use stay for long again. WARNING! We offer competitive rates for long-term stays because we believe these types of holidaymakers Hi Eleanor Pearson,Thank you so much for your review.We sent you a private message in order to have more details about your booking. We also ensure all reviews are published without moderation. We offer different payment options suited to your needs. I prefer using big names, even if I pay a little bit more. I told them I preferred a refund. See you soon Best regardsStayforlong Team. The only way to leave a review is to first make a booking. Hello,Thank you very much for your review. Hi Giorgia,Thank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! Free cancellation available You can choose rates We are currently working on this with our provider to receive the number as soon as possible.An email has been sent to your personal email with more details. We paid far less than other sites would have charged, and got the best room in the hotel of our choice, at a time when hotel rooms were being snapped up. It was our first booking with stayforlong, therefore was a bit panicking at the beginning , however after made a booking , rechecked directly with Hotel Londres Estoril, Portugal for existing and confirmed booking on my surname. Two weeks before holiday emailed stayforlong to confirm reservation they replay with hotel reservation number, so Ive checked with Hotel if they have my reservation, hotel response was no they dont. All rights reserved. They managed to get $33 from me as a reservation fee. They kept telling me that they'd give me a credit on account. Bathrobes were supplied in every room. travel industry, developing new products and connecting our travellers with the best Verification can help ensure real people write reviews about real companies. Eu tive uma experincia. WebGreat hotel offer for longer stays. This company should not be operating and their customer service is beyond poor. Stay away they are fraudulent and will take your money! travel industry, developing new products and connecting our travellers with the best Stay for long.be careful what you are booking. Fecha de la experiencia: 06 de diciembre de 2022, Hice mi pago y reservacin por esta aplicacin y nunca registr en el hotel tuve que hacer una reservacin directamente por la web de hotel y hoy en da sigue la disputa y reclamo con el banco para que me reintegren mi dinero cobrado en mi tarjeta de crdito, Fecha de la experiencia: 29 de diciembre de 2022, Hola okerio rivero,Muchas gracias por tu revisin.Le enviamos un mensaje privado para tener ms detalles sobre su reserva.Gracias.AtentamenteEquipo Stayforlong. Trying to get refund for a booking they charged for and sent an email next day that it wasnt confirmed while keeping the payment. Anyone can write a Trustpilot review. They hated we had booked breakfast as well . Claim your profile to access Trustpilots free business tools and connect with customers. Mandan el mail de confirmacin. They confirmed the booking and we had no issues at the check in. Had a slight issue with taking the rest payment from my bank, as paid deposit only at the time of the booking, but I contacted customer service team and it was resolved on the same day (ASAP). I will update if I received the HCN or not. Booked the Luxor in Vegas for this week, had no communication from StayforLong besides them taking money from my account. travel industry, developing new products and connecting our travellers with the best I certainly had no plans to do business with these people ever again. WebHotel didn't got booking confirmation from Stayforlong in a two days, so when I come to hotel I must call to Stayforlong by phone and ask to send confirmation of my booking to Log in to view your trips Tailor your Emirates experience Theres so much you can do with our booking management tool and you can take control of your journey in just a few clicks. I returned from my holiday 2 days ago and I am still not received any effective communication from them! Relacionado con la reserva no funciono nada. I booked accommodation for July 2020 last year and Im still waiting for a refund. Also they had other hotel in similar location be we been to told cancel previous reservation and made new one. Nil. Can you please check this email so we can look in to this further for you.Best regardsThe Stayforlong Team, Company cancelled my hotel I have paid them for been asking 3 days for it to be rectified or refund my money and still nothing, I have booked online for albufeira. Also, please note you can contact our customer support team anytime if needed before, during and after your booking. Vi tilbyder forskellige betalingsmuligheder, der passer til dine behov Gratis afbestilling tilgngelig WebStay longer and get greater discounts. Upon arrival we were slightly doubtful but everything was ok. We will be using stayforlong again soon as the price half of what the other comparison sites were offering. I will definitely use Stayforlong again. We did contact Stayforlong, and thats were it got really silly, all of a sudden they couldnt understand simple email contents , What do you mean no gym? Solicita reseas tanto positivas como negativas, Ha contestado el 62% de las opiniones negativas, Contesta las opiniones negativas en menos de 1 semana, Directrices de Uso para autores de opinin. This is why our team works hard to shake the There is no free lunch. Stay away, awful service, flight cancellation for Florida, can't go, paid deposit for hotel, will not refund me.They take your money and run, no customer service, no empathy. So, I had to make a second booking to ensure I had lodging ona holiday weekend. A: Thank you.Best regardsStayforlong Team. are the most valuable, and so do the hotel owners. Hotel couldn't find our reservation, but checked us in as it was just me and 6 year old daughter and late New Years Eve. Stay for long were one of the cheapest options for the hotel I was looking at.When booking I had an issue that made it look like the booking didn't go through, I then went through the part of the process again and it ended up booking two rooms, I phoned up, spoke to someone and shortly later had confirmation that the second room had been cancelled.I checked with the hotel at few days prior to my stay to make sure everything was fine. As their website kept crashing, we had to enter the information multiple times, and when we booked, the dates reverted to the current month. VIP Deals are for members, who sign in and save 5% to 15% on named hotels. price. Hotels attract better customers because they are holidaymakers who stay more nights. Offers for staying for 3 or more nights. Estimada Laura,Sentimos mucho lo ocurrido y le agradecemos que nos lo haya comunicado.Le agradeceramos que se pusiera en contacto con nuestro departamento de atencin al cliente lo antes posible enviando un correo electrnico a claudia@cx.stayforlong.com para encontrar una solucin a su caso.Sin duda, su comentario nos ayudar a mejorar nuestros servicios.Saludos cordiales,Equipo Stayforlong. reward holiday makers with the best hotel offers the more nights they stay. No hotel confirmation number. We were supplied pictures of bathroom facilities before and after booking. I have spoken with the hotel today who have been very helpful and informed me that no rooms are showing available on stay for long as they are trying to book like for like ( executive room ) but if they book me a double room and process payment all will be sorted. We would like you to please provide us with more details regarding your concerns. Hotel replied in two days saying everything is fine and they have all my information saved in their system. Hi was your booking with stayforlong legit? WebManage a train booking. Fecha de la experiencia: 03 de diciembre de 2022. Their emails they send back are deliberately vague and won't give refund despite it being approved and prioritised. I called stayforlong.co.uk and I was assured that everything is ok for my booking and I was told that I would receive a booking code on their website 14 days before my arrival date. That was never received. In response to my email they advised that the initial booking reference and code is all that I would need. Thank you and best regards, Reserving Team when I arrived at the hotel, I was told I had to pay 364 euros more, since the market price was higher now. absolute waste of time using this company. It could however be that the third party has yet to notify the hotel of your reservation/name. Hi Richard BermanThank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! I had a reservation no SH15913948 and I paid it all in advance . Thank you.Best regardsStayforlong Team. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The combined discount on all three compared to booking on a leading well-known competitor website was 2000 across a 10 day period. I booked the Titanic Royal for 2650 with Love Holidays and these guys have it advertised on a "black friday deal" for 2000 today. The most importatan were that when i were in fron the hotel was close. I've booked the hotel in Lanzarotte, for apartment for 2 adults and a 5 year old. Long story short I called the hotel and stayforlong a few times. 2023 Trustpilot, Inc. All rights reserved. Fue excepcional, rapidez en la gestin y en la comunicacin personal a mi corrro as como buena estancia en el hotel.Respecto al precio, el mejor de todos los buscadores para larga estancia (fue para 5 noches) , ni Booking, ni Atrpalo, Edreams, Rumbo, etcPor supuesto volver a reservar con ellos. After reading mixed reviews, I booked with them because I got my dream hotel. My booking is in 3 months and Im cancelling within 48 hrs. WE WANTED TO CHECKIN 2 DAYS LATER. Gracias por vuestra amabilidad y predisposicin a solventar los problemas. Correu tudo muito bem. Hotels attract better customers because they are holidaymakers who stay more nights. It was my first time using this website but found it very easy to book for the dates we needed at a very reasonable price in comparison to other well known hotel websites. primero porque daba "error" y luego de ms de 100 intentos no pudimos completar el pago. I am totally disgusted by their customer service as not one person has contacted me from this company regarding my booking to say they were having issues or asked me as a customer what I would like to happen , I would highly recommend that people do not book through stay for long as I honestly have nothing to say good about them. I'm left without a hotel and flights i can't cancel. Sin ningn problema y una de las webs ms econmicas que he encontrado. Complete JOKE, service team dont care about customers. Hi Lars Andersen,Thank you so much for your review.We sent you a private message in order to have more details about your booking. Customers save the most on their accommodation and get to enjoy longer vacations at the best Its as simple as that. Looking to receive a 1600. I supposedly booked a resort with Stayforlong at a very good rate -- better than any other site. AL FINAL NOS VIMOS OBLIGADOS A PAGAR UN ALOJAMIENTO POR NUESTRA CUENTA EN EL MOMENTO PORQUE LOS NIOS ESTABAN DESTRUIDOS. accommodations so they can live long-memorable experiences. Anyone can write a Trustpilot review. They refunded one room but wont refund the other. The room was ok but the restaurant was not so good table's were very close to each other had a job to squeeze between them the room was not big enough for the amount of people. more. decided to make them the center of our efforts. Imagine the stress/headache after a long flight and being awake the whole night with a two year old only to come to this.Full refund and compensation is the least you can do!21/3/23 still no contact from Stayforlong. All rights reserved. Thank you.Best regardsStayforlong Team. If I could give them a zero I would! I also use them when I travel to Brazil in January for two hotels and again saved a lot of money. Good price but I cant make a partial payment since of any card that I have tried to add. Personal amable, habitacin amplia, con buena calefaccin ubicacin accesible en zona llena de hoteles similares. Your current currency is Euro, Choose your language. We also ensure all reviews are published without moderation. Please review your cancellation policy on your confirmation email before canceling your reservation. I will never book or recommend anyone to book with stay for long. A: Ive seen a lot of bad reviews about this company but my experience was very positive, I had to cancel my holiday because of COVID and I got a full refund within 2 days. Esta vez no tuvimos ningn contratiempo en el check-in ni el check-out. Thank you.Best regardsStayforlong Team. From booking on line got the vouchers emailed through quickly. Hey, Not yet, my trip is in less than 2 months. I advise you to contact the hotel by mail so you'll have a written statement that everything's book Seat Reservation. We have booked hotel in January and week after booking Ive sent email to hotel which we should stay to confirm that my room is booked, hotel respond that they have no information about my booking so went back to stayforlong to confirm again where I was assured that hotel is booked and everything is fine but hotel will not have confirmation till 2 weeks before you travel, Ive already start been worried as never had this before. I was sceptical as the hotel was alot cheaper than other providers and semi expected trouble at check-in after reading reviews. TO ANYONE OUT THERE WHEN YOU BOOK YOUR NEXT HOTEL RESERVATION YOU SEE THE NAME STAYFORLONG PLEASE DO NOT USE THEIR SERVICE THEY ARE A SCAM. Web--> Stayforlong.com are likely buying via a third party so what he hotel told you is correct. We have more than 70 million property reviews, and they're all from real, verified guests. Communications is poor, "hit and miss", very slow, ineffective and useless, basically, if your booking goes well, no worries, but if any problem, then you will regret using a cheap site. Fecha de la experiencia: 15 de abril de 2023. I think this company is responsible for the fraud. I booked my hotel reservation, for some reason my reservation didn't get confirmed the next day stayforlong canceled my hotel reservation so I asked for my $456 to be refunded back to my credit card account they refused to do it. Do not use this company.

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