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And cokodive I'm so grateful and I'm so blessed idk how to thank you!! Fast and reliable, free shipping, awesome customer service. Archived post. They have the worst customer service as well. Avoid! First of all I love the way they treat their customers,they literally thank each and every customer for supporting and buying their products. enhance your experience. Cokodive is legit. Date of experience: February 02, 2021 Information provided by various external sources. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 4. I would recommend to buy some items you are unable to find from weverse here (if you are lucky enough). We are selling Kpop merchandise and BTS merch as well but we are only distributor, so sometimes the items can be pricey but we would never sell something that is not authentic." Order was confirmed. Cokodive In order to properly handle the customer s return package, please ensure that the customer s return authorization number can be seen on the outside of the shipping package. We also ensure all reviews are published without moderation. Anyone can write a Trustpilot review. I was a little skeptical but my friend recommended the site and I decided it was worth a try. Honestly, they don't care about the consumer! I placed an order and my item arrived within the estimated shipping time, nicely packaged and perfectly intact. Listen to the bad reviews. Find out how we combat fake reviews. We always wish your company to grow much larger amd reach great heights so that all can get kpop merches around the world. Write them and email almost two weeks ago, and they either dont reply to my emails or they reply saying theyre busy, or they reply with bot like answers that has NOTHING to do with my inquiry about canceling my order. the packaging is always amazing and super secure, the shipping time is also relatively fast considering the items are shipped from KoreaThey have a super wide range of items and are constantly doing giveaways for their costumers I havent had any issues with them and overall shopping there is a great experience!! The only information we store is your name, email, and address for obvious reasons. They refuse to cancel my order & give back my refund. If you want to buy something at COKODIVE, then it is a perfect time now. Shipping times vary based on a number of things including logistics, weather, customs. Only issue is that prices are hiked up by 15-20 or so when converted but I understand that's how they make money and they are providing limited-edition items unavailable where I am. But their adamant. Yes, sometimes it takes a few weeks before the order is shipped, but 9,50 Euro for FedEx Express from Korea to Ireland (arrives in 3 days) is outstanding. never do business with these re-sellers they take forever to ship -- if they ship at all and their customer service makes weverse look amazing.cokodive is the absolute worst you'd be better off buying from someone on ebay. Was it sold out when I placed my order? First order was the Run Fila sweater and the second was the BTS Map of the soul Lightstick. Find out how we combat fake reviews. You will see a huge price down. Information provided by various external sources. Some websites offer free shipping despite the pendamic. This way you can use multiple offers at cokodive.com and save a lot of money. Their prices are not worth it! But it will prevent me from purchasing more in the future. The packaging was not protective at all. Please make sure you check it before determine the size. I contacted them on Facebook, Instagram and twice through email but no response from them. They also offer exclusive items that can only be found at Cokodive. It goes against our guidelines to offer incentives for reviews. Thankyou for such a trustworthy company., I have been following page for a long time. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Quite disappointing considering the service is usually excellent. BEST STORE TO BUY FROM IF UR FROM THE UK. You received your confirmation email and noticed that there is something wrong with your shipping address or the item, color or size is wrong? They have horrible costumer service and I might just have to call my credit company to get a refund since I feel like Ive fallen for a scam. Affiliate disclosure: Hotdeals.com uses affiliate programs for I love this store and so far everything has been good. This shows my trust in Cokodive more than anything! 2,353. Find out how we combat fake reviews. I tried to contact them on several platforms for nearly a week about a missing order and got zero responses. In one order something was missing and they replied a few hours later and I sent them some photos and they sent me the missing items free of charge with Express Shipment again. When shopping at cokodive.com, customers no longer have to bear the burden of extra costs. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. You can read more about payment option. But Hoping to win any one of Ur GA's never loosing hope , This is one of the few kpop stores that is very genuine and generous to its followers. Whether it be their giveaways or their products, they focus on quality and on giving the customers the most easy and amazing experience. Cokodive offers competitive prices on their products and they also offer free shipping on orders over $50. Write them and email almost two weeks ago, and they either dont reply to my emails or they reply saying theyre busy, or they reply with bot like answers that has NOTHING to do with my inquiry about canceling my order. Returns must be approved by COKODIVE before shipment Returned items must be in original condition, and contain both the original parts and packaging Returns should be sent postpaid if the reason for returning is not from damaged . I received an email today Feb. 18th with a cancelled order for the two BTS Merch I bought, with no explanation, apology or compensation for their major mess up. Write an email that includes these details to the customer service . The reviews are amazing and people are so satisfied. 19C, Lockhart Ctr., 301-307 Lockhart Rd.WanChai, Hong Kong. They emailed back saying the shipment would not continue unless i found someone who has one or if i get one somehow? They gave me a refund. I was unsure at first about ordering but would order from here again if I really wanted something. Stay away.They also make you pay extra for fast shipping because of covid but my album never arrived. Absolutely ridiculous to make me wait over a month and then cancel my order, offering me a lousy 10% discount as compensation. This means that we may receive a commission All rights reserved. Please check our NOTICE page for the shipping cost information. Return requests must be made within the first 3days after delivery. Other than that the clothes are way too over priced I went shopping and had a look around. :), Cokodive has always been so amazing , I haven't shopped yet but I will soon. I ordered a lightstick being all happy it's stocked, because official Weverse shop will probably never restock at this point. ), Registration Discount Code, Free Shipping Discount Code, Students Discount Code, Military Discount Code, and exclusive Discount Code provided by brand partners. Unfortunately, we cannot direct refunds to different accounts or payment methods. Of course it is! Note: Any items that were bought discounted or through promotions are not eligible for refunds. Should have bought it on Weverse.I sent them two emails and they ignored it. We have 113 Cokodive coupon codes today, good for discounts at cokodive.com. - Please note that international shipping is expensive and involves many custom fees for some countries, therefore, we recommend you to check your cart and the shipping information carefully to avoid cancellation and return requests otherwise you will need to pay round trip shipping fees and possible customs fees. Placed my fifth order last week and plan to make another one soon. If you continue Customers can choose according to their own qualifications, which can help customers save money while enjoying activities. I recently purchased 2 ateez albums from cokodive on the 16th of November and all though the packing has been delayed, they have been excellent at responding to emails and keeping me updated on the matter. Awesome! The only information we store is your name, email, and address for obvious reasons. thank you!!! Despite their policy on refunding for preorders. Cokodive At present, free returns are not provided, and all return shipping costs are borne by the customer. of all the shops I use I think I trust cokodive the most as the parcels can always be tracked and they arrive quickly. *(@raisline), ale (@fangirlale), rai . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Sign up COKODIVE for 15% off and free gift, On for 10% off ur next purchase: BestFanArmy BTSARMY iHeartAwards BTS twt. the Mag arrived with any issues and they even add a BTS poster. If your order can still be canceled, you'll see the Cancel order option. I will never buy from this site ever again. Their official merchandise, their updates through their blog, and their cosmetics and fashion items. Check out ALL our social media channels below, don't miss out our FREE GIVEAWAYS, WHOLESALE / RESELLER / GROUP ORDER INQUIRY. Waited over a month since the release of the album for my order to get cancelled today due to a system error whereby they didnt have enough stock to fulfil my order? You can read more about payment option here. **CANCELLATION and CHANGE REQUEST POLICY . I was unsure at first about ordering but would order from here again if I really wanted something. Ive had a great experience with them overall. Here are 8 tips for writing great reviews. A lot of people on twitter seemed to have the same issue and lots of people were actually considering paying to get a tax id, it was all just insane. BEST STORE TO BUY FROM IF UR FROM THE UK. From here, we will either accept or reject your return and email you with our decision. The valid time is limited and you are supposed to use it as quick as you can or you will lose the chance. when you purchase a product that is clicked through one of the outbound I'm still waiting for my pre ordered album to be dispatched 7 days after release. what is the recommended ratio for lifeguard to swimmer The price always seems a bit much at first but for me it's the best way to get Merchandise a bit cheaper than I would get from other sellers. Very disappointed that Cokodive takes their customers for granted. How do existing users find the best promotional coupon at cokodive.com? They will not ship your order! The first email didn't even get responded to, I then messaged them again 4 days later and asked how cancelling my order was going. Here are 8 tips for writing great reviews. "THE BEST MERCH WEBSITE"EVER. This was so incredibly stressful for days, just looking up so much information, trying to make it work, because ive been looking forward to this package for so long. They won't refund because you can't cancel orders, but they still won't post it. COKODIVE launches a series of campaigns at cokodive.com all year round, and it always offers coupon codes for online shoppers. Can you still place an order? I'm livid, upsetI placed my order on Jan 24th for the BTSMerch. I want to cancel my order. I'm very satisfied and I will buy the next album from them for sure. Wish you best of luck for your success, Pre ordered TXTs new album from cokodive with the lucky draw photocards. We also ensure all reviews are published without moderation. I was unsure at first about ordering but would order from here again if I really wanted something. But Hoping to win any one of Ur GA's never loosing hope , This is one of the few kpop stores that is very genuine and generous to its followers. HotDeals uses cookies from third-parties or affiliate networks to Absolutely ridiculous to make me wait over a month and then cancel my order, offering me a lousy 10% discount as compensation. Then, you can place a new order and choose from the available delivery options. And cokodive I'm so grateful and I'm so blessed idk how to thank you!! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Just fraud. Very angry!! the Mag arrived with any issues and they even add a BTS poster. They tend to oversell a lot of and will cancel your order at any given moment! After a few days, i finally heard back saying they made a mistake and i assume they probably didnt read it thoroughly and just started emailing everyone in Europe without doing proper research? You can read more about our return policyhere. without changing your browser settings you agree to their use. 5,003. cokodive. I would recommend to buy some items you are unable to find from weverse here (if you are lucky enough). They dont even deserve one star. BTS - [SOWOOZOO] OFFICIAL MD WORLDWIDE GIVEAWAY 5 Winners - Like this & Follow @cokodive - RT & Tag . Honestly, they don't care about the consumer! We will refund you via the original manner in which you paid for the relevant order. 5 used. I remember my first order was a pretty big one. They always try their best to have orders shipped out as soon as possible and do a great job of packaging their items and keeping them safe. After that time, i got an email asking me for my tax id. Very unprofessional. Gooood luck to y'all! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. A link to the tracking page will be supplied through the shipment email. Awful company. The price is a bit expensive compared to others but they have a lot of discount codes you can use you just got to figure them out. 860 people have already reviewed cokodive. If youre overwhelmed by the volume of orders, then let us know, dont ignore us. 130 customs for a 200 order is insane!! I recently purchased 2 ateez albums from cokodive on the 16th of November and all though the packing has been delayed, they have been excellent at responding to emails and keeping me updated on the matter. ABOUT US Where is this store based? On their website, you can find everything related to your favorite Korean artists. Read reviews, compare customer ratings, see screenshots and learn more about COKODIVE. We use dedicated people and clever technology to safeguard our platform. They always try their best to have orders shipped out as soon as possible and do a great job of packaging their items and keeping them safe. cokodive.com provides a 30-day return policy (from the date of receipt), which only applies to store credit. It goes against our guidelines to offer incentives for reviews. Usually, we process your orders within 3-10 business days and the deliveries take 2-5 business days (can take up to 10 business days or more) for express shipping. I have ordered countless things from Cokodive but will be supporting smaller, newer businesses in the future. Its is bit difficult to receive any kpop merch in India. I am from India. I am still waiting for my order to be dispatched, I have sent many emails to to told my order will be dispatched in a couple of days, yet its still not dispatched to me. I got really confused and emailed back saying i dont have a tax id, and individual customers like me dont need a tax id either?

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