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They have a comfortable bar with excellent bartenders. 5 - bumping into each other, no one designated to take care of which guests. Thank you! I've been to Del Frisco's multiple times. But It is what it is. What a mess. The management tried very hard to make things right, which I GREATLY appreciated. Ruth's Chris Steak House announced in 2019 that it would open an 8,200-square-foot restaurant with seating for nearly 300, indoors and out, at Mercantile Center. Honestly, I will not be returning to this location. From our warm greeting upon arrival to dessert, everything was perfect. Dinner Ruth's Chris Comes to Worcester and it's Fantastic! Our bill was $245.00. All this while you enjoy our warm, inviting atmosphere and Ruths Chris genuine hospitality. Tweets & replies. He didn't clear the other two settings at our table. The restaurant was first announced in 2019, but the pandemic and construction delays repeatedly pushed back its opening. He clearly had too many tables to look after. Worcester Business Journal presents a special commemorative edition celebrating the 300th anniversary of the city of Worcester. 2023, Charter Communications, all rights reserved. Thanks for the great review! Ruth's Chris Steak House - WorcesterResponded on January 11, 2023World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so know you enjoyed your experience. Ihope the place makes it in Worcester. Frankly, I was surprised that everyone else in the restaurant was enjoying white linen in the dining room - but we were seated in the bar area? Ruth's Chris Steak House - WorcesterResponded on January 11, 2023Thank you for the great review! Dinner is served nightly, reservations are suggested, and private dining and offsite catering may be arranged. Even though we had reservations, we had to wait for another 20 min to be seated. Needless to say, we had our regular- shrimp cocktail, crab cakes, wedge salad, filet & lobster and au gratin potatoes. We will definitely be back. Prices are the prices. A food runner came over to us with a to-go bag and said "Did you order this? We were upset and at least one of the bartenders greeted us with a smile. Ruth's Chris Steak House reviews 140 I Ilovelawyers of US Feb 23, 2023 11:45 pm EST Ac My spouse is an employee at the Ruth's Chris location in Bonita Springs. Worcester, Mass. Fertel began franchising the restaurant in the 1970s, but it didn't expand nationwide until the 1990s and early 2000s, when the private equity firm Madison Dearborn Partners bought a controlling stake. Cheesecake w Fresh Berries and the Crme Brule provided a great ending to a fantastic meal. One of the bartenders asked if we were from the area and that was the extent of the conversation for the entire time we were there. But only one person at the front door???? Most people expect a higher level of service when you dine at a pricey restaurant like this one. YouTubes privacy policy is available here and YouTubes terms of service is available here. Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. Had chef redo it but it fell short, steak was once again cooked well done. A long-awaited new steak house in downtown Worcester is now open. The steak was good. There were 5 bartenders on!! Our bill was $245.00. Cocktails were expertly made and the wines by the glass were very good. Our reservation was for 5:30pm, and the restaurant was about 25% full. We had to wait outside in the cold for 15 minutes. We had a great new year's eve dinner with the family. - Another outdoor dining option and a new neighbor for The Mercantile in downtown Worcester is opening this summer. Please send your contact information, including your name and a phone number. The Worcester Business Center, the 260,000-square-foot . The prices are steep, but the food is well worth the cost. Kinda nutso. One of the bartenders asked if we were from the area and that was the extent of the conversation for the entire time we were there. Ruth's Chris Steak House, which owns more than 100 locations across the country, is reportedly opening a restaurant in Mercantile Center this fall. Even after a fire forced her to move the original Chris Steak House, her enthusiasm and perseverance helped her dream take flight - this time, with her own name on the door: Ruth's Chris Steak House. We hope to have the chance to serve you again soon. hope the place makes it in Worcester. We have our regular server there and felt a little guilty having found a place closer to home. Ruth's Chris Steak House has confirmed to WBJ it plans to open its location at 4 Mercantile St., Worcester on Aug. 1. We appreciate you bringing your concerns to our attention and will work to ensure this doesn't happen again. Our waitress went the extra mile to make sure everything was great. From our warm greeting upon arrival to dessert, everything was perfect. Thank you for taking the time to leave a review, and we hope to have the chance to serve you again. One of the best bread puddings I have ever tried., The NY strip held me back from giving this a 5 star, so underwhelmed by it, but everything else was above par including the service. With 5 bartenders on - this was crazy!!! Our waitress Jennessa was fantastic! At Ruth's Chris, your last bite is just as good as your first. Get hyperlocal forecasts, radar and weather alerts. 30, 2022, 5:48 a.m. | Published: Mar.. Waitress was amazing. Thank you for the review. By clicking submit you are agreeing to our cookie usage and Privacy Policy, This website uses cookies to ensure you get the best experience on our website. Grooming was not of importance for most of the staff. Make a reservation Treat Yourself to an Everyday Celebration Since 1965, we've stuck to the same recipe for success that was created by our founder, Ruth Fertel: perfect steaks, warm hospitality, and good times that never stop rolling. Food. At present, we do not have menu information for this restaurant. Best Steak House in Worcester, MA | Ruth's Chris Steak House food & drink Our Story GIFT CARDS Private Events Promotions Order Now Reservation Worcester 508-492-0525 4 Mercantile Street, Worcester, MA 01608 Get Directions Set Location Open for Business Dine-in, takeout & delivery available. The ac has been broken in the restaurant for several days making it unbearable for my spouse and others to work. I get the quality but I think it's a bit expensive. COMPENSATION: $15.00- $17.00 per hour. Boiled white potatoes with melted cheddar cheese on them. Ruth's Hospitality Group, Inc. is now hiring a Restaurant Manager in Worcester, MA. The food and service were excellent. This one is worth the expense. Then here comes Heather - what a team this was. The 8,200-square-foot restaurant will have 270 seats inside and 70 seats outdoors, though no other. I've long wondered why a high-end steak house hadn't opened in Worcester. 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Improve this listing Ranked #105 of 589 Restaurants in Worcester 9 Reviews Description: Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection, finished with butter and freshly chopped parsley, and served sizzling on a 500-degree plate. Hope to see you again soon. Apparently the restaurant does not open their doors until exact opening hours. Ruth's Chris Steak House - Worcester is rated 4.4 stars by 173 OpenTable diners. Cant wait to return! We wont be going back. While we are happy to hear you enjoyed your meal, we are concerned to hear about your long wait as we never want our guests to leave disappointed. Kudos to the staff and management team for their dedication and hard work not easy to do! Second Course: Sausage Ragout Orecchiette (There were plenty of tables available in each dining room), Not a usual Ruth Chris experience. Fri, Sat 4:00 pm10:30 pm Full job description available here: Ruth's Chris | Food Runner (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. Steak was cooked perfectly and sides were delicious! Patrick was our server and he was outstanding! Private party contact. Our goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. Worcester is lucky to have a Ruth's Chris in town! Thanks for choosing us for your birthday celebration. The "Boardroom" can seat up to 55 people; The "Ruth Room" can seat up to 30 people; and the "Wine Room" can seat up to 8 people. The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. COMPENSATION: $6.75 per hour. Ruth's Chris Steak House - WorcesterResponded on February 9, 2023We appreciate you writing about your recent visit with us. "My wife and I go to 111 Chop maybe 2, 3 times a year. Couldnt recommend more. VERY HIGHLY RECOMMENDED. Low key. Another thing to keep in mind our reservation was for 4 PM. Food was good but nothing special. Service. Estimated $53.3K - $67.5K a year. There's also a small well-chosen wine list by the bottle. Create a new password. The 8,250-square-foot restaurant includes three main dining rooms, one of which can be used as a private boardroom for business meetings, a bar and high top tables, an outdoor patio and a private dining room. None of us had been to Ruth's Chris because it is so new to the area, but we were all awareof their national reputation so we agreed to try it. We hope to see you again soon. There were 5 bartenders on!! The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. The Crab Cakes (2) came on a sizzling platter at 500 degrees, all large pieces of crab meat, really good. It provides a daily update of the areas most important business news. Both were served hot and were great accompaniments to our steaks. Easily apply. We made a last-minute reservation at this new steakhouse and were pleasantly surprised to find they were able to seat us. This kid had a smile that lit up the room.He added to our experience, and was very attentive. A food runner brought our appetizer and food entrees out. She is AMAZING!! It was very clear. #RuthsChris. Thats it. But I guess this location will just never cut it. it's too bad! Apply Join or sign in to find your next job. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. 12 bucks for a potato side or veggie side. Ruth's Chris Steak House - WorcesterResponded on January 30, 2023We realize that celebrations are special moments, so we are very concerned to hear that your experience wasn't what you were expecting. Our privacy policy, To ensure the best experience on our website, articles cannot be read without allowing cookies. This place is on the upper end of the price spectrum for a decent steakhouse. The food was hit or miss. Founder Ruth believed the steakhouse experience shouldn't be intimidating. Thanks for taking the time to leave us a positive review! Its too bad because the location and venue are beautiful. Ive been to many Ruths Chris locations around the country and Ruths Chris Worcester is now right at the top with my other favorites. Backs Charter School Reform After BESE Board Vote, Local Food Banks Prep As Pandemic Food Benefits End In MA, Charter Audit, Millionaire Tax Plan, Toddler Taken: Patch Top Stories, New Worcester Law On Developer Tax Breaks Likely: Councilors, State Auditor Will Examine Worcester Charter School, OSV Ties.

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