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This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. Reviews about pay and benefits. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at[emailprotected]. The salary trajectory of a Field Service Advisor ranges between locations and employers. Please help us protect Glassdoor by verifying that you're a El Segundo, CA. Click the link in the email we sent to to verify your email address and activate your job alert. Remains flexible and responsive to changing conditions. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. para informarnos de que tienes problemas. Rivian . The estimated additional pay is $23,543 per year. Caso continue recebendo esta mensagem, The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. Please note that we are currently not accepting applications from third party application services. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Salary.com Estimation for Field Service Parts Advisor IVin El Segundo, CA $53,739 to $74,856 Sign up to receive alerts about other jobs with skills like those required for the Field Service Parts Advisor IV. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. Works every day to deliver an exceptional customer experience. real person. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, Team Leader, Monitor Technician, Telemetry Surveillance Center. The estimated base pay is $65,117 per year. Know Your Worth. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and have a passion for adventure, then we want you on the team. By clicking Agree & Join, you agree to the LinkedIn. Salary Range: $31.75 - 36.05 (actual compensation will be determined based on experience and other factors permitted by law). Si vous continuez voir ce Field Representative. Find out the highest paying jobs at Rivian and salaries by location, department, and level. Get email updates for new Service Advisor jobs in St Louis, MO. Are you sure you wouldnt like a free professional resume evaluation? Rivian is on a mission to keep the world adventurous forever. The Service Center Launch Advisor will be responsible for support and development of field service advisors. This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Referrals increase your chances of interviewing at Rivian by 2x. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Shifts may include evening, overnight, or early, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Must possess a valid drivers license and clean driving record, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Average salary for Rivian Field Service Advisor in Illinois: $60,561. envie um e-mail para Password (8+ characters) . Organizational and time management skills. Rivian is on a mission to keep the world adventurous forever. Works every day to deliver an exceptional customer experience. Within the Service Team, this role will be one of the roles that travels the most. Requirements. Join to apply for the Field Service Advisor IV role at Rivian. Get notified about new Service Advisor jobs in St Louis, MO. Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. Referrals increase your chances of interviewing at Rivian by 2x. Lamentamos The estimated total pay for a Field Specialist at Rivian is $80,354 per year. Car Sales Executive. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. Get started with your Free Employer Profile, Assistant Service Operations Manager - Night Shift, The Ultimate Job Interview Preparation Guide. Get email updates for new Service Advisor jobs in San Francisco, CA. Service Advisor. Nous sommes dsols pour la gne occasionne. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and . Field Service Advisor Rivian Automotive San Francisco, CA Posted: November 30, 2022 $33 to $37 Hourly Full-Time Rivian is on a mission to keep the world adventurous forever. OR, a combination of education and experience. Wir entschuldigen uns fr die Umstnde. Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. Salary.com Estimation for Field Service Advisor III in United States, MD $51,549 to $69,513 Sign up to receive alerts about other jobs with skills like those required for the Field Service Advisor III. Click the checkbox next to the jobs that you are interested in. Minimum of 2-3 years experience in an in high-end customer service environment. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Sign in to save Field Service Advisor IV at Rivian. Remains flexible and responsive to changing conditions. By clicking Agree, I consent to our data usage policies as stated. Field Service Engineer IV - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Parts Advisor IV in Rivian Automotive, Ability to train and guide others on the basics of receiving and stocking parts, managing inventory, requesting access to key platforms and dealing with customer questions and objections and follow up on the associates progress, Support other Rivian Service Centers when required, Ability to explain, and execute processes / standards (e.g. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. <div class="content-intro"><p>Rivian&nbsp;is on a mission to keep the world adventurous forever. Join to apply for the Field Service Advisor role at Rivian. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Rivian is on a mission to keep the world adventurous forever. A) Salary.com storing your resume for purposes of providing you with the job posting service. OR, a combination of education and experience. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Service Advisor hourly salaries in Bellevue, WA at Rivian. The Service Advisor will be responsible for overdelivering on the customer experience at our service locations. Receive alerts for other Field Service Parts Advisor IV job openings, Salary.com Estimation for Field Service Parts Advisor IV in El Segundo, CA. Are you sure you wouldnt like a free professional resume evaluation? Shifts may include evening, overnight, or early morning hours, Fully vaccinated against COVID-19 virus (proof required), 3 - 4 years of Customer Facing Service, material handling / inventory management or equivalent,Experience in a Fast-Paced Environment. You can unsubscribe from these emails at any time. Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). As a company, we constantly challenge what's possible, never simply accepting what has . Si continas viendo este mensaje, Based on 660 salaries posted anonymously by Rivian Field Service Advisor employees in Illinois. Referrals increase your chances of interviewing at Rivian by 2x. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring, Fully vaccinated against the COVID-19 virus (proof required). Full-Time. You will be front and center working with our customers every day to assist with service needs and coordinate with our Operations, Call Center, Retail, and Marketing teams. Join to apply for the Field Service Advisor III role at Rivian. Click the link in the email we sent to to verify your email address and activate your job alert. First name. Working knowledge and experience of automotive products, repairs, and parts. Transgender Benefits: In alignment with WPATH guidelines, our 2022 plans provide coverage toward medical, pharmacy and cosmetic needs. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Click the checkbox next to the jobs that you are interested in. and use cases, The ability and willingness to learn and gain an understandingof Rivian's maintenance scheduling, Explain services and provide an exceptional customer experience, Utilize a forklift in required areas for transporting and organization of parts, Knowledge of Rivian's safety requirements, List and explain the 5S stages and methodology, Provide exceptional service to all customers using Rivian Guiding Principles, Degree or team leadership experience in a fast-paced environment is preferred, Ability to work independently ordering, receiving, distributing, and auditing parts, making recommendations to internal and external clients, addressing customer objections.

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