viking river cruises cancelled 2022is there sales tax on home improvements in pa

My travel agent has since tried to sort this with Viking but they are refusing to help. A longtime editor at Cruise Critic, Erica has also written for The Washington Post, Fodors and Lets Go travel guides, and numerous print and online cruise publications. Other than the hassle of packing up in the middle of the cruise, travelers still get the full Rhine experience they paid for. This is our third time to book a trip, and in 2023, the medical requirement is still in place. Yazmin Hope and Libby Gallagher We used our voucher prior to the expiration of the voucher, to book a cruise for March of 2023. After an These levels can swing widely both up and down. This insurance company is worthless and doesn't live up to the stated reimbursements as advertised in its' brochure. Desired outcome: The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. My husband and I booked with Viking in December 2019 for the Rhine Getaway Cruise for December 2020. This requirement was enacted after we booked this trip . An insult! MVJ is locked for this specific cruise , and if you try to book the cruise (UK website) the first available Fjords cruise in now April 2022. Not enough for the money hungry cruise line. London was on an older plane with 3 seats on the left and right. Viking Cruises is a cruise line providing river and ocean cruises, with operations based in Basel, Switzerland. Why? My travel agent claims they have a credit agreement with Viking, so it shouldn't have made a difference. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We appreciate you sharing your experience, Trevor, although we regret to hear of your disappointment. After many failed conversations with Viking Cruise customer service reps to obtain reassurance that we will automatically receive Booking number 7141933 ******************************************************************************************************************************** We were looking for the same cruise we originally booked but for 2024. In fact, we specifically asked their travel consultant if the vouchers would be reissued if we had to cancel again and we were told they would. During our Antarctica cruise, as suggested by the on board customer services, we submitted our request for the reimbursement with receipts. My husband and I were excited about our long awaited cruise next May. This was really We paid some #10,000 for premium air. scott@travelcodex.com, For updates: Part refund, at least 25%. They refuse to let us rebook with the voucher and actually suggested if we want to rebook we would have to pay them all over again. However, the most important part of any cruise, for me is the excursion choice. Because these problem spots are well known, river cruise lines can find ways to mitigate the issues with savvy itinerary planning. Only in very rare circumstances are the sailings canceled outright. Now I see all this advertisement that waives ar fares , deposits and other things we paid for Horrible company in terms of customer service. At the other end of the Po, ocean water has flooded the last 12 miles of the river damaging crops and contaminating drinking water. I complained initially that I was not given a direct flight. For cruise news, reviews and tips, sign up for TPGs cruise newsletter. Schreiners advice is simple: Just go. RHINE GETAWAY. BBB is here to help. This 'placeholder booking' means nothing he assured us. I am writing about booking number 7045921 sailed Jan.12 2023. When I called to cancel they said we did not purchase the insurance. Viking allows those who book the most expensive rooms to book first. How is this hard? If the water issues are closer to the beginning or end of an itinerary, cruisers may have to spend a few days in hotels or bussing to destinations rather than sailing there. But it is for us. The couple shore excursions we went on were lame and horrible. By the time I could ring Viking, the excursion was sold out and the drinks package price had increased. We were routed to resolution manager who was extremely obnoxious, rude, disrespectful, wasn't listening to the issue, saying 'yes, ok, sales rep make a mistake, mistakes do happen. 4. 2023-2025 OCEAN CRUISE AND AIR SAVINGS: Offer applies to bookings made from March 1-31, 2023. Desired outcome: We are told now that change is not possible at all because vouchers have expired. The trip was more expensive so we paid with our vouchers as well as cash. This would mean that river cruise lines could face severe disruptions . A place on the excursion I tried to book. The Viking Ocean Cruises 2022 Grand Polynesia Voyage has come to a triumphant completion in Los Angeles. Booking # XXXXXXX I took into account the following factors and then made an educated guess: Taking all of these factors into account, we booked for mid-June. We paid for Travel Protection You dont know a week or 10 days in advance what will happen with the water levels. Compare the cost in points or miles to cash, and see which option is best. We are not asking for a refund for the vouchers but to simply have them reissued to be used toward another cruise. Unlike ocean cruising, river cruising has a lot of fluctuations in water levels. took the call and told us that schedule wouldn't be available most likely till January 2023. Scheduled and rescheduled elder family care and pet sitting services. Premium Air. Special fares plus Free airfare valid on select 2023 departures of Eastern Seaboard Explorer and Canada & New England Scenic Shores. At this time, we expect the ship will resume its scheduled operations on February 18, 2023. Viking Chief Health Officer Dr. Raquel . Oceania officials said Russian and Ukrainian ports would be removed from 2022 itineraries, while Viking River Cruises canceled . Think 3 times before booking with Viking!!! We'll run a soft credit check to find special offers, but it wont affect your credit score. We booked the *********** cruise with Viking prior to COVID *****************. We also ensure all reviews are published without moderation. Anybody got any idea what do I do? Their luggage has been moved over automatically so by the time they arrive on the ship they have their luggage, and then they sail on the other ship back to the destination.. We have one ship starting in Amsterdam and one ship starting in BaselIf they cannot pass Kaub [the critically low water point on the Rhine], then [the passengers] all disembark on either side," he explained. Italy is in the worst drought in over 70 years. We have since then tried to book a trip two times, and the required medical of a vaccine status made us cancel again. - Refusal to honor its cancellation policy, Viking trip shortened due to weather, no refund. We opted for the voucher. By. It would seem to be a reasonable and simple request. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. NEVER BUY A VIKING CRUISE VOUCHERWe will be sailing with a different cruise line and will not be back to Viking. We booked a river cruise (Danube) for March 2022. Guests and travel agents on impacted departures are in the process of being notified. River cruise lines do have contingency plans for dealing with river flow problems. We were never verbally informed when booking that the actual voucher would expire even if we rebooked again. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. This was told to me by two separate employees. (I doubt theyll get that right). She is scheduled to start ************ this week. We accepted the vouchers in good faith. On top of that, they are asking for me to pay additional same $ 9,000. amount for me to go on this journey alone! Or, you might have a few port stops changed out for new ones, or spend more time than you prefer in busses or hotels, possibly with shorter visits to destinations that now require longer bus rides. In November 2020, we rebooked, the Cities of Antiquity and Holy Land Cruise, scheduled for Nov-Dec 2022, paying the additional fare. As a consequence all water amenities, main pool, infinity pool, jacuzzi and spa were closed for the whole of the cruise! Not a problem for him at all. At Viking, your experience means the world to us. You will be cruising, you will be enjoying," he said. They refuse. Because we were given a voucher, we can not get out money back. Improve earnings, maximize rewards and track progress toward dream trips. We are unable to meet VRC health requirements to participate in one of their cruises. Cannot go on a cruise if not jabbed even to countries which have no covid requirements any more. Utter and total joke. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. I purchased a cruise for my wife and myself then Covid hit. Passengers wait to board the luxury cruise ship Viking Mississippi, berthed at Lambert's Landing in St. Paul, on Saturday, Sept. 17, 2022. I asked the captain how deep the ship would be if it sank. On the last day, all running water was turned off until we left the ship. Thanks for reaching out, Itom, although we regret to learn of your experience with booking excursions. Originally booked in 2020, paid in full. Maximum capacities of 164 passengers and 47 crew. We will not be booking with Viking again. At the time we did we also asked that trip insurance be added. Cruise was not very happy because this was a Christmas Market cruise and many of the markets were closed or food only due to the dates. It's been three years now that Viking has held my family's money hostage because we don't wish to take the jab. This also had the water turned off and was unable to flush. The 5 most desirable cabin locations on any cruise ship, A beginners guide to picking a cruise line, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, The ultimate guide to what to pack for a cruise, Do Not Sell or Share My Personal Information. No one expects to have to cancel a cruise. We would much rather be able to post how considerate Viking has been (as well as how much we enjoyed the cruise!) We are unable to meet their requirements and therefore want our funds returned to us. Not for the voucher amount. Heres what you need to know. One of the most popular rivers, the Rhine has river levels falling fast. Should your cruise be canceled, the cruise line will also offer compensation. Should you have any lingering questions ahead of your voyage, we welcome you to call our Service Specialists at [protected] where we would be happy to assist where possible. Thank you. Find the right card for you. Published on May 21, 2021. Any time theres a heat wave in Europe, especially if coupled with lighter-than-average spring snow melt or rainfall, you can end up with low water in certain parts of Europe. Jan. 17, 2022. The food was excellent. The 13-city cruise was supposed to take passengers between St. Paul and New . Viking River Cruises 548 complaints 314 resolved 234 unresolved File a complaint to Viking River Cruises Viking River Cruises contacts (added by reviewer) Phone number +1 800 304 9616 Address 5700 Canoga Ave, California United States Website www.vikingrivercruises.com Category Cruise Lines View full information Most discussed complaints AMA Waterways | Travel Requirements & Safety Protocols. Plus Ups are excluded. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Why didn't Viking pay to dock? Viking Polaris Current cruise: 13 days, one-way from Buenos Aires to Valparaiso-Santiago Viking Expeditions Tracker Itineraries Deck plans Accidents Viking Neptune Current cruise: 137 days, one-way from Fort Lauderdale to London-Tilbury Viking Ocean Tracker Itineraries Deck plans Viking Mars Current cruise: 14 days, one-way from Sydney to Auckland Unfortunately, there are still cruises being cancelled in 2022 due to Covid-19 and the uncertainty surrounding it. Viking, please give an explanation. A *** incentive ********** was offered and accepted by us to use toward future booking. Global warming is indeed having an effect on European rivers. Fraud and deception! We never sign or agree to sail with vaccines passport as requirement.No one respond our emails or our attorney except a woman name ******************************* that behaves like an iron wall to talk to anyone else. Just return on our river cruise . In this case, you will receive a full refund of your cruise fare. We rebooked yet again and we're told that we had to have the vaccine before we would be able to take our trip. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. "But this is not a problem at all" - he said, because all we need is to make a booking for any date, just as a placeholder. This post contains references to products from one or more of our advertisers. We would never do a river cruise again, Paid for a cruise in Nov 2021 for an Oct 2022 cruise, 2 days before departure I broke both wrists, contacted Viking about a credit for for a future cruise - a very rude man said Viking would do nothing- they had my money for almost a year and basically told me "to bad". Don't sail Viking unless you are guaranteed of going on the trip. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. By Alyssa Lukpat and Ceylan Yeginsu. Viking will not honor this request. If the region has had an excess of rain, raising the river greatly, the river ship may have problems clearing bridges and other obstacles. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. She and her husband Ed recently took an 8-day cruise on the Viking Venus off the . Sure we were free but that's no excuse. Here are 8 tips for writing great reviews. . International Association of Better Business Bureaus. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Airfares vary on other gateways & departures. The other typical plan is to put the passengers on buses to get around the affected areas. But our plea was denied. A sales representative ******. Service representative escalated our complaint that we were misinformed, tricked, lied to, defrauded - because we cannot sail on that date, we are not healthy and can't sail in the fall or 2023! It was too windy and not safe so decided not to try to use their tender. If, however, we forfeit the ******* spent in anticipation of this vacation, Viking would loose us as customers, but as a sophisticated internet user, my wife will use her homebound time posting this saga on as many travel sites as possible. We booked a 14 day cruise with extra days upon arrival in ****** and departure in **** in ****. Confirmation attached. The vaccinations mean nothing anyway. Business Section was crowded 8 units wide while first class just in front For every day that is altered, AmaWaterways guests will get 50% of the daily rate they paid as a future cruise credit. The 766-mile Rhine is one of Europe's most important trade routes, with container ships plying their way around its looping bends. Any comments Viking? Karin Price Mueller | NJ Advance Media for NJ.com. In fact, everything we have come to expect from Viking exceptthere were apparently a few cases of a GI infection . I am going to seek legal advice to, but this ridiculous policy has added hugely to my grieving. She really needs this positive experience to look forward to. Verification can help ensure real people write reviews about real companies. Just got order from Doctor to cancel due to sudden onset of autoimmune kidney disease. 23. Fosse's cruise and land tour to Eastern Europe became a casualty of COVID-19. It turns out that for the most part, if the ship sank, we would be high and dry standing on the sun deck. Submit a complaint and get your issue resolved. #1. Not impressed and wi never book another trip with this company. Customer Reviews are not used in the calculation of BBB Rating, My husband and I took an Antarctica cruise with Viking Octantis Dec 25 to Jan 7' as an all inclusive trip, all airfares and transportations were included . The problem with river cruises is that they are affected by both high and low water levels. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. We are not asking for anything other than our money back. I used my airline mile and hotel points to travel well and cheap. Well guide you through the process. Then when operations started again, we decided to book a cruise to sail November 2021 At the time we booked, vaccines were not a requirement. Learn more. ), We booked a cruise in 2019 to sail early in 2020. After contacting viking to inform the situation, Viking booked another flight for us. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Received most monies back but they held $1400 back which had to be used by 4/22.Just booked a $25000 trip with them and ask them to extend $1400 to July which they refused. Our trip was canceled and a voucher was issued. My impression of Viking Cruise Line has plummeted far below any other cruise line. This may involve the cruise line putting you up in one or more hotels and paying for restaurant meals. Europe is experiencing unprecedented drought and heat conditions. My family of 4 has booked a Viking cruise with a pre and post cruise excursion. Customers should not be treated this way. They would fly to Italy and take an 8-day Viking River Cruise called . We later booked a future cruise and then learned of the medical requirement which we are advised may be harmful to us because of pre-existing heart conditions. I'm with Robin (see below). The first five miles of headwaters have completely dried up. How could we?? The cruise line said it was evaluating 2022 itineraries that visit Russia with the view to modifying them where necessary. That' our policy,. They also issued non refundable vouchers for our port excursions. In some cases, an itinerary may be adjusted with certain destinations dropped and new ones added. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Note that complaint text that is displayed might not represent all complaints filed with BBB. Only in very rare circumstances are the sailings canceled outright. This they That's exactly the case with the Amex Platinum card. Cannot recommend whatsoever - there are better cruise lines who deliver & care about providing a decent level of customer experience - avoid them if you can. Instead, in the most extreme cases, AmaWaterways will create a new itinerary. It, along with the Viking Sky, is classified as a small ship, with 465 staterooms, capable of carrying 930 guests. It's also a classic cruise itinerary. The confirmation email said cancellation for any reason loss of deposit. The complaint has been investigated and resolved to the customers satisfaction. Where the European rivers have locks and dams to control water levels, ships can still sail problem-free. On November 26, 2021 when speaking with VRC representative we were informed that out ********* is in the form of a voucher and has no cash value and cannot be refunded. If you have a question or would like to make a press inquiry, please contact: Scott Mackenzie Booking number: *******. Planning a cruise? Many passengers were still on board at this time and were unable to flush toilets or wash their hands. "Given recent developments and the developing conflict in Ukraine,. Our points-obsessed staff uses a plethora of credit cards on a daily basis. "We are currently evaluating itineraries that call. #7. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. They may run multiple ships back-to-back where you would transfer to another ship where the river is having navigational issues. . View all of our Luxury Cruise sailings and offers. 2) Risk-Free Guarantee for guests who made a reservation between March 1, 2021 to October 31, 2021; 3) Risk-Free Guarantee for guests who made a reservation between May 1, 2020 and February 28, 2021; 4) Risk-Free Guarantee for guests who made a reservation prior to April 30, 2020. The whole point of purchasing trip insurance, especially in this time of Covid, was to protect ourselves in the event of a last minute emergency. The guest services lady said well you can complain at the Share your photos and videos with others to prove the truth of your words. Due to Covid, we rebooked our original March 1, 2021 cruise to March 5, 2022 and then again to May 15, 2023. The good news is that there are not the mass cancellations we saw in 2020. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Guests have the option to transfer their reservation to 2022; receive a 100% future cruise credit . This complaint has been resolved automatically due to user's inactivity. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. A recent CNN article proclaimed that summer droughts like the current one, plus global warming, could signal a death knell for river cruises in the near future. Schreiner gives an example of two identical sister ships, AmaLucia and AmaSiena, that both sail the Rhine. He replied "absolutely no way both medically and because ************ weakens her immune system!" Published: Aug. 08, 2022, 9:30 a.m. Richard Andersen booked a fully-paid Viking cruise with his partner but it was canceled because of COVID. Cruises beginning in 2009, this is not the first error and being loyal Expires March 31, 2023. I won't be booking any future cruise with them. They are just taking the thousands of dollars we gave them from us and we are getting nothing in return. The next indicator of river flow problems is the Thames River in England. About 20 poeple's bag on the flight didn't make it. After a further communication with Viking, the second answer was because the flights were on a promotion deal, any delay or cancellation was not covered by Viking. These hotels are Marriott and hilton properties that have such rooms. In Europe, we dont cruise in January, February and into early March because its too cold, he explained. Booking your first river cruise? Regent Seven Seas Cruises was the cruise line forced to change the most stops planned for Russia, which included visits to the Solovetsky Islands, Arkhangelsk, Murmansk and St. Petersburg, as well as Odessa, Ukraine. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Disassembling the shades on the sun deck. At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. Ocean cruise ships usually have at least 25 feet or more or more of draft which would preclude them from river cruising. Desired outcome: Travel Codex is owned by Travel Codex, LLC. Do not book with Viking Cruises ,they turned my cancelled trip into vouchers with expiration dates that I never knew about. At no point when we rebooked using our vouchers, were we told the vouchers were not covered under the insurance plan. The draft is the amount of vessel that is below the water line. Should you have any lingering questions ahead of your voyage, we welcome you to call our Service Specialists at [protected] where we would be happy to assist where possible. Editorial Disclosure: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, hotel, airline, or other entity mentioned herein. Bad cruise experience, shore excursions, bad weather bad handling, cold food, etc. Crystal River Cruises has canceled its four remaining Crystal Ravel sailings this December. Refund on premium air payments that we did not receive in premiumservice. This cruise has been sold out for weeks so if Viking reinstates the voucher, the cabin could be resold. At this time, we expect the ship will resume its scheduled operations on February 18, 2023. All other passages from ******* for the same Antarctica cruise with Viking Octantis got their boarding passes with no problem. , I am out the $3500 no matter what) and a friend who will take my place must pay her full share of the room as well! I have always liked Viking cruises and have been on 13, counting the one I am currently on. Winston Folkers. In the case of low water, the crew can dump the ballast water and reduce the freshwater to 60 tons (two days worth), and just refill as needed. We also paid Port Tax for Honduras even though they chose not to book and pay to use the pier there. Viking collects 3 fares for a 2 person room. All I want if a refund for our primary payment so we can sail on a ship that does not require the vaccine since we can not get it. But there is nothing we can do, your vouchers have expired'. The line confirmed the steps to TTG on Wednesday (2 March) and said it was "deeply opposed" to the . 3. over night stay we got back to Cincinnati the next day. We booked a river cruise with Viking which we cancelled due to Covid and received travel vouchers from Viking for the amount of the trip. US. Voyages offering the excursion to Floriade 2022 operate between July 16 and August 27, 2022 aboard River Empress. . For an explanation of our Advertising Policy, visit. A river level that is too high or too low can affect an otherwise great cruising experience. In November ******************************************* She had major surgery December 12th. Viking Cruises has cancelled all 2022 departures on its Kiev, Black Sea & Bucharest itinerary in response to Russia's invasion of Ukraine. Viking suggested that I should talk to my travel insurance company to reimburse the cost of additional airfare cost. The pandemic has not ended, and some sailings have been cancelled due to too many Covid-19 cases onboard. My bag didn't make it. Information provided by various external sources. . On July 10th, 2022 my husband called Viking to inquire when the schedule becomes available. I was never informed that the vaccine would be required to sail and that our money would not be eligible for a refund. 1. This was a question that I asked myself before booking my Rhine River cruise. Norwegian Cruise Line | Travel Requirements & Safety Protocols. This was our second cruise, I would have to say our first one was wonderful, this one was not bad. Does anyone know if Trip Mate customers have or are considering a class action suit against the company for fraud? Desired outcome: By. The difference between what they gave us as a credit for a 2023 cruise (which we booked so we didn't lose all of our money) and what we originally paid is $3,494 dollars. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). is a travel editor for TPG, with a focus on cruise travel. "Given recent developments and the developing conflict in Ukraine,. Since the ships are nearly identical, if you do transfer to another ship, you should be in a similar stateroom as the original ship. Another factor that should be considered is trip insurance. Viking Celebrates Start Of Inaugural Season In North America's Great Lakes Read More May 17, 2022 Newest Ocean Ship In Viking's Award-Winning Fleet Named By The Countess Of Carnarvon Of Highclere Castle Read More May 12, 2022 Viking Takes Delivery of Newest Ocean Ship Read More April 25, 2022 Viking Ocean Ships Currently Sailing: Viking Jupiter Viking Orion Viking Mars Viking Neptune Viking Saturn Viking Sea Viking Sky Viking Star Viking Venus Vikings entire river fleet of over 75 ships is also actively sailing. We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time.

Surname Wise Caste In Andhra Pradesh, 27 Nosler Vs 28 Nosler, Vinegar Smelling Discharge Early Pregnancy, Lip Injections Lincoln, Ne Cost, How To Add More Clips To Tiktok Draft, Articles V