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Once you have logged in, you can set up your email preferences so you can start receiving grabaseat emails. Can I transfer AirpointsDollars between frequent flyer programmes? If you have your Airpoints number and password. You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. Seats are strictly limited - see the online 'counter' for the number of seats left. You can click on the "find more dates" button to search for other dates. You can use a credit card or debit card for this. For credit card fees, interest rates & other benefits visit Westpac's Airpoints web page. View the current offers here.. Star Alliance member Air New Zealand runs the Airpoints loyalty program. Air New Zealand Privacy & Security Policy. However, Koru members do have the option to purchase a Koru Guest Card which allows the member to bring an additional guest into AirNewZealand Lounges provided that both travellers are departing on an AirNewZealand operated flight, with an AirNewZealand ticket and flight number. Sometimes email filters inadvertently put emails into the junk box. .content.header-bottom p { If you are an Airpoints credit card holder, please also call your issuing financial institution to have the name on that account amended, as the name on your accounts must match for your credit card AirpointsDollars to be added automatically. Islands. See the Elite Airpoints Dollar upgrade chart. If you wish to receive information from AirNewZealand you'll need to sign up for those email specials. @media (min-width: 768px) { border-bottom: 1px solid #e5e5e5; At least daily and sometimes more than once a day. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines as well as with some of our financial products. You won't need to fill in all your details again. You must always gift a whole reward. Discover the possibilities for yourself and be rewarded for the things you do every day. I was in the middle of booking but the ticket sold why did this happen? A passphrase is a sentenceor combination of words that is easy for you to remember, but difficult for someone else to guess. Photo: AFP The airline says one of its Star Alliance partners has been impacted by a security data breach. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. Subject to your membership in the Frequent Flyer Program (FFP) of the relevant Star Alliance Member Airline. How can I update my personal information and contact details for Airpoints? The lock symbol and related URL containing "https" means thatthe connection between your web browser and the website server is encrypted, which is important. Visit www.hsbc.com.au or call 1 300 30 8 880. The app also lets you use your retail and travel, Watching your AirpointsDollars and Status Points add up is easy with your online account. You can make many changes to your flight details online: All you need is your six character booking reference. .content.header-bottom .usp-content > div { , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. Answer To make sure the Airpoints Dollars you earn are automatically added to your account, the name on your Airpoints membership, and the name in which you book travel, should match. To make sure the AirpointsDollars you earn are automatically added to your account, the name on your Airpoints membership, and the name in which you book travel, should match. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. You will need your booking reference and the last name on the booking. Just ask "What is my credit balance?" How do I check my AirpointsDollars balance? These fares are only available online for one day only or until sold out. .content.header-bottom .usp-content { 4. Sign up for grabaseat alerts. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. We'll email this reminder to you, along with your Airpoints number, and a link to sign in. What should I do? For Silver, you'll need to earn 450 Status Points, 900 for Gold, and 1,500 for Elite tier status. Elite and Gold members have the exclusive right to gift rewards to nominated people. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned AirpointsDollars and Status Points, or to spend your AirpointsDollars. Convert your Star Alliance Points to AirpointsDollars with AirNewZealand, subject to your membership in the AirNewZealand Airpoints Programme. How can I improve my chances of getting a greenlight deal? Here's a simple guide to get back on course and make the most of your rewards. Do use a password or passphrase that has at least 12 characters for your AirNewZealand account. You could be asked to answer security questions only you would know (for example, you might be asked questions about your Airpoints account), or you might be asked to verify a one-time PIN code that will be sent to your mobile phone. To reset your password, submit your username or your email address below. These changes took effect automatically on 1 February 2023. How are prices calculated in the low fare finder? } Please contact us: kiaora@airpointsstore.co.nz. To update your Airpoints or Koru account name, please email us with: To update your date of birth in your Airpoints or Koru account, please email us with: Please also confirm your current address and how you like to be addressed (Mr, Ms, Mrs, or something else). When paying for a flight with your Airpoints Dollars, the flight part of your booking needs to be paid in full with Airpoints Dollars. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. A secure website starts with https instead of http, for example https://www.airnewzealand.co.nz. Tel: 1800 00 55 63. } See the applicable Credit Card Conditions of Use for full details. -->, See our top 50 products for less than 50 Airpoints Dollars, Shop Cuvee Rose NV Bamboo Jacket - Limited Edition. Why do certain services or transactions require authorisation using multi-factor authentication or a one-time PIN? Do update your password regularly. and he will do his best to retrieve it for you. Remember, we can only process your claim if: Find out more about claiming missing points, and when you can expect to see them in your account. Once your password is compromised on one site it could be used on others. Although Qantas Frequent Flyer is not available on Air New Zealand, you can earn points with the Airpoints program. What happens if I fail to complete the email and mobile verification process? Just select the name(s) of the traveller(s) you would like to gift an Airpoints reward to. If you notice any suspicious activity, report it to us and take steps to protect your Airpoints account and personal information. We'll send you daily updates with our best deals, but remember to keep checking the site because we might also drop in specials throughout the day. I've forgotten the password and/or username I made up when I registered online. . 2. It also generates unique and strong passwords for your use. Auckland, New Zealand. To change your account details, please see the FAQ below. Inflight entertainment. HSBC Star Alliance Rewards Terms and Conditions and Star Alliance Rewards Terms and Conditions apply. } Airpoints Terms & Conditions. Elite and Gold members have the exclusive right to gift rewards to nominated people. Travel periods are strictly limited and fares may not be available on all flights or days during stated travel period. AirNewZealand lounge passes are not available for purchase. I'm registered for grabaseat alerts but I'm not receiving them. .content.header-bottom { then. Simply enter your Airpoints number when you book a flight or with one of our travel partners. Don't use the same password across multiple online accounts (e.g., email, bank accounts, etc) and never write down your password. Cyber security is the practice of protecting our digital assets and infrastructure from mischief and abuse. More about membership tiers. Along with AirpointsDollars, you earn Status Points that let you move up the membership tiers. AirpointsDollars can be spent on flights with AirNewZealand, as well as partner and Star Alliance airlines. Do consider using a password manager to generate and store your passwords. Status Points add up to make you eligible for Silver, Gold or Elite tier status. Is the email and mobile verification process mandatory? Select 'Your balances' on screen to see your AirpointsDollars and Shairpoints balance (and much more), Your flight was in the last six months if you are an existing Airpoints member, Your flight was eligible to earn AirpointsDollars and Status Points, If it was a business flight, you were a member of Airpoints for Business when you flew. However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. If you fail to complete the email and mobile verification process, you may not be able to complete your transaction. If you think you're missing AirpointsDollars or Status Points you've earned, you can claim for them, up to six months later. } There are many ways to earn AirpointsDollars - to find out more,click here. Call our friendly team on 1800 132 476, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. TWG Head of Customer Loyalty & Engagement. How can I update my personal information and contact details for Airpoints? padding: 10px 0; number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination. Air New Zealand Internet Banking. * excluding greenlight grabaseat fares via grabaseat.co.nzand fares purchased using AirpointsDollars. 0800 352 266. text-align: center; You'll also earn Status Points when you fly with us or our partner airlines, which upgrade your membership tier to Silver, Gold or Elite giving you access to a range of great travel benefits. Here's what to do: Please note, you can't change your actual account name or date of birth in the personal details section of the profile menu. Airpoints Store Online | Shop Fashion, Beauty, Home & More | Air New Zealand Free delivery NZ wide Shop with Airpoints Flexipay 10,000+ Great rewards Featured Products Mt Difficulty Shop Mt Difficulty Pinot Noir Rose A141.30 Huski Shop Huski Beer Cooler A44.99 Champagne Laurent Perrier Shop Cuvee Rose NV Bamboo Jacket - Limited Edition A253.00 Update your password. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. Redeem your Airpoints for free Air New Zealand flights Get Deal 2 uses today 5% OFF Over 5% off when booking a flight and rental car together at Air New Zealand Get Deal FROM $330 Featured Flights: Best fares at Air New Zealand starting from $330 Get Deal View Details 20% BONUS The airline says one of its Star Alliance partners has been impacted by a security data. If you are not able to access your account, please get in touch with our Contact Centre. Earn AirpointsDollars and Status Points with Westpac's range of credit cards. If they are not an Airpoints member there will be a service fee of $25 or 25 AirpointsDollars to add them to your Gifting Register. .content.header-bottom .usp-content { You can then move up to Silver, Gold and Elite if you earn enough Status Points in a 12-month period. How do I complete the email and mobile verification process? To reset your password, submit your username or your email address below. Here's what to do: Please note, you can't change your actual account name or date of birth in the personal details section of the profile menu. Be spontaneous and act quickly, be flexible with travel dates, number of passengers or the destination. Shop Huski, Spiegelau, KitchenAid and more. If you change your country of residence from Australia, your AirpointsDollars balance will be converted. Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. What are grabaseat email alerts? Some emails may contain website links that are not safe to open. Flight restrictions and routing restrictions apply. Login as a registered user, so the seats you grab are held, Log in to grabaseat and make sure that the check box saying "send me grabaseat emails" is ticked, While logged in, check that the email address you provided is correct, Check your junk mail box. Then you can spend your Airpoints Dollars on flights and OneUp upgrades. Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. We can also put your Airpoints account on hold to keep it secure while you investigate. I can't remember my Airpoints number, how do I find it? See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. Visit airnewzealand.co.nz/koru for details. Air NZ Booking Assistance: 0800 737 000. Existing HSBC customers transferring from another HSBC credit card or customers who have held a HSBC Star Alliance Credit Card within the last 18 months are ineligible for this offer. Can I use AirpointsDollars to upgrade my booking? You can reset your password (and choose a new one) in two ways: either by answering some security questions, or by providing your Airpoints membership number. However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. HSBC Star Alliance Rewards Terms and Conditions, Star Alliance Rewards Terms and Conditions, conditions of Star Alliance Rewards apply, On your sign in page, select 'Your profile', (it's on the 'Kia Ora' tile on the left toward the top of the page), From your profile menu, select the type of detail you'd like to update, Make your changes and hit the 'save details' tile. To make an Airpoints reward booking please call your local AirNewZealand Contact Centre. Learn more about suspicious emails and messages. Multi-factor authentication (MFA) is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of evidence to an authentication mechanism. As some parts of your account are more vulnerable than the others, additional security checks may be required to keep your account safe. $190 spent over $15,000 = 1 Airpoints Dollar 3. font-size: 140% If the name on your Airpoints or Koru account does not match the name on your current passport, please call the AirNewZealand Contact Centre. Refer to theStar Alliance Rewards Terms and Conditionsfor available status tiers and additional terms and conditions. Can I use AirpointsDollars to upgrade my booking? Offer is limited to new applicants only. Set your contact details, flight preferences and more. If the name on your Airpoints or Koru account does not match the name on your current passport, you can update your profile by phoning our contact centre on 1800 132 476. Can I exchange my AirpointsDollars for cash? Select 'Use Airpoints Dollars' on the online payment page to use your APD to pay for a flight. We continually take measures to increase cyber security to protect you when you're engaging with AirNewZealand online. Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. For example, if you fly from Sydney to LA in Economy Flexi, you could earn between 69.50 and 104 Airpoints Dollars and between 102 and 161 Status Points. Yes, it's possible to top up your Airpoints balance, by purchasing AirpointsDollars. https://ib.airnewzealandcreditcard.co.nz/login. Benefits include lounge access, priority check-in and extra baggage allowance. For more information and terms and conditions please visit the AirNewZealand Shairpoints page. Pre-seasoned and ready to use, Lodge Cast Iron skillets are manufactured under tightly controlled metal chemistry and exacting mold tolerances to deliver a consistent product for even heating and superior cooking performance. You can then set up your email preferences so you can start receiving grabaseat emails. This may take up to 4 weeks to arrive. Then login and set up your Watchlist to be notified when deals go live. If you call AirNewZealand, we will need to verify your identity in order to help you. We'll find out what happened, and credit your Airpoints account if your claim is successful. You must be able to send us evidence of the correct or new name so that we can update it. font-size: 0.9375rem; As an Airpoints member you'll have an online account that shows your existing AirNewZealand bookings and the total AirpointsDollars you have available to spend. We understand COVID-19 travel restrictions may impact your Airpoints membership. Anyone can join and membership is free. I forgot my grabaseat password or user nameYou can reset these at any time. display: none; Is it possible to have a joint Airpoints account? See information on how you can use your credit. A password manager stores all your passwords securely, so you do not need to remember them. However, it says the breach is limited to customers' names, tier status and membership numbers because alliance airlines share minimal data. Westpac Airpoints credit cards comparison table Any status granted under the HSBC Star Alliance Credit Card (including any corresponding status tier in the Frequent Flyer Program of the participating Star Alliance Member Airline you nominate as your Status Airline) is withdrawn immediately if you close your HSBC Star Alliance Credit Card account. Calling from overseas: +64 (0)9 357 3000. I forgot the password for my Airpoints account, how do I reset it? The name on your Airpoints or Koru account should match the name on your current passport and should be the name used when booking your travel. Will my account be locked if I enter an incorrect passcode? Or simply ask Oscar, our chatbot who can help retrieve your username if you know the email address you used to set up your Airpoints membership- the one you saved in your profile. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. 1 AirpointsDollars will be earned at the rates specified and published by Westpac from time to time on our website at westpac.co.nz/airpoints. $70 spent = 1 Airpoints Dollar up to a cap of $60,000 3. Your Airpoints number if you have an Airpoints related enquiry. Check ourtravel partnerspage for your AirpointsDollars earning power on hotels, rental cars, taxis, insurance, parking and more. You can also purchase a Star Alliance upgrade using AirpointsDollars. TTY users phone 133 677 then ask for1800 132 476. Don't share your personal information online. Missed out on AirpointsDollars? If you have forgotten your password, resetting it online is easy - click here to start our online password help service. To reset your password, enter your username and email address and click Send. font-size: 0.875rem; Username Cancel I can't find the low greenlight deals but the counter says they're still available. display: block; If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. Does this mean I will automatically get all other AirNewZealand email notifications? There is a NZD $5 fee for topping up your balance. We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. Should you travel under a name that varies from your Airpoints account, the flights will never capture automatically, and will need to be added manually, upon sending original travel documents to our Contact Centre. Air New Zealand has apologised after some of its Airpoints members have had their information stolen. I've lost my Airpoints card, or it's been stolen. Pro-tip: sign in to the website first, for the best Oscar experience. We recommend changing your password as soon as possible and choosing a stronger password or passphrase, even if you may have done this recently. von | Nov 9, 2022 | battleship battle ww2 | sanders small batch wonders sea salt caramel pecan clusters | Nov 9, 2022 | battleship battle ww2 | sanders small batch wonders sea salt caramel pecan clusters What should I do? 3. Find out more about claiming missing points. } Why should I register? *Terms and Conditions Rewards programme points will be awarded on eligible rentals. Pro-tip: For the best Oscar experience,sign in to the website first. An Air New. } The Airpoints credit cards are issued by Kiwibank Limited . You can also use AirpointsDollars to buy seats from many of our Star Alliance Partners. Book by phone: Have your Airpoints number ready when you call the Air New Zealand Airpoints contact centre on 0800 247 764 (or +64 (0)9 357 3000 if you're calling from overseas) Book via a travel agent: Provide your travel agent with your Airpoints number at your time of booking Cuisine and wine. Plus, earn Star Alliance Points on eligible purchases2 with the HSBC Star Alliance Credit Card1 and convert3 your points to AirpointsDollars5. If you booked the same flight in business . display: -webkit-box; Site is running on IP address 185.149.6.94, host name 185.149.6.94 (Bracknell United Kingdom) ping response time 2ms Excellent ping. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. You can click on the button to see a calendar with the exact days when the next best prices is available. Airpoints is AirNewZealand's loyalty programme, and anyone in the world is welcome to join. Then you can spend your AirpointsDollars on flights and OneUp upgrades. If they are not an Airpoints member there will be a service fee of $25 or 25 AirpointsDollars to add them to your Gifting Register. Our lowest fares sell out quickly and may not be available on all flights or days. With so many ways to earn you'll be able to get your first reward in no time. Your flight was no more than 30 days before you joined Airpoints if you've joined recently. You may only request status with one participating Frequent Flyer Program each time you qualify and may not switch Programs during the duration of that status. .content.header-bottom { In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. You can earn AirpointsDollars in the air and on the ground. How can I find out when flights from my city are on sale? If you've recently received an email from Air New Zealand informing you of a credit of over $300, unfortunately it's not true. The deals that are still showing will be for specific flights and travel dates, and the number of seats left can be spread over different flights on different days.

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