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If the other driver has minimum liability coverage, can I still sue them? However, the transaction went through, I called the CR and told them I purchased it a minute ago, but they refused to refund me. The complaint was reportedly filed by a Wisconsin man named. I continue to get the runaround from them they dont give you all the information you need to request a cash refund you have to keep calling them back and when you do youre on the phone waiting for 2 to 3 hours waiting for somebody to pick up on the other end. The case was first filed in January, but the plaintiffs lawyers are pursuing the case through arbitration. McMillian purchased the ticket with StubHub's money-back guarantee policy, Dumping promised refunds for expiring coupons during the time of greatest financial suffering in recent history is cruel and wrong, Coulson tells, . StubHub has reached a settlement with consumers over its refund policies during the pandemic, which included allegedly withholding refunds from consumers who bought tickets to events that were later canceled, postponed or rescheduled due to COVID-19. Top Class Actions is a legal news source Those with tickets to canceled events will get a credit of 120% of the purchase price. We value your privacy. Even though refund policies are set according to the individual sellers' terms of service, StubHub issues refunds on their own too. Thanks to the nightmare known as the COVID-19 pandemic, StubHub faces a rather existential problem. 1:12. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Your email address will not be published. StubHub denies any wrongdoing or liability. The court ordered StubHub to stop issuing coupons worth 120% of the purchase price. A California state court authorized the notice. The return of live events, the input of customers, partners, and reulators, and the opportunity to finally consult with our new parent company, viagogo, all contrbuted to StubHubs decision to make this move now, the company said in a statement. Prices may be higher or lower than face value. To sum up, they said there was nothing they could do and seemed to take absolutely no responsibility, blaming the seller, despite their entire business being based on brokering third party tickets. List your tickets on the app or website, and StubHub will do the work of finding buyers, completing the sale and paying you. I chose CC. Fast forward to the next day: I'm in my way to the venue city early (3pm for a 7pm game) and have not received my tickets. I sold tickets in March 2020 to a June 2020 Gabriel Iglesias show in Hollywood, FL Stub Hub would not give me the money from the gentleman who purchased my tickets. StubHub Inc. has agreed to pay more than $9.5 million to consumers from 10 states and the District of Columbia over allegations the ticket reseller failed to provide them with refunds over events cancelled due to the COVID-19 pandemic. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the. I had to do all the work, not them. They said it would take up to 30 days. And the beat goes on. The case is based on an NHL game that was canceled because of a strike. Viagogo Entertainment and StubHub escaped further damage in July after a judge dismissed a separate class action lawsuit alleging Viagogo only offered vouchers to customers who had purchased tickets to cancelled events. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene Lee v. StubHub, Inc., Case No. European Politicians Call For Investigation Of Ticketmaster, Live Nation Argues Taylor Swift Lawsuits Must Be Arbitrated, KISS Announce Final Shows on End of the Road Tour, Event Ticketing Resources For Secondary and Primary, Report: StubHub Caves on Fan Refund Demands After 15 Months, will now be able to obtain a cash refund from the company, StubHub was sued in a class action over the policy change, purchase by viagogo was being picked apart by regulators in the UK before being approved with contingencies. The lawsuit seeks monetary damages and restitution remedies to make up for the mistreatment. "The new policy stated customers would be offered a 120% credit for canceled purchases as a thank you for remaining patient in a very challenging period.. As to the defendants dismissal bid, the court left all challenged claims in place noting that the briefing of this motion and others have been plagued with inefficient tactics. Judge Gilliam opined that some of StubHubs arguments were premature in view of the fact that at the pleading stage, the court must accept every allegation as true. NEVER USE STUBHUB. BOSTON . I want my damn money from the purchase of my tickets!!!! StubHub also referred to an order by the United Kingdoms Competition and Markets Authority that prevented it from merging or communicating about its business dealings with Viagogo Entertainment, which purchased StubHub in, Viagogo Entertainment and StubHub escaped further damage in July after a judge dismissed a separate class action lawsuit alleging Viagogo, StubHub Settles For More Than $9.5 Million With Customers Denied Cash Refunds After COVID-19 Cancellations, COVID-19 Class Action Lawsuit and Settlement News, StubHub Dodges Class Action Lawsuit Demanding Refunds Over Vouchers, StubHub Reaches $1.3M Settlement Over Misleading Ticket Pricing in Canada, StubHub Class Action Alleges Unlawful COVID-19 Refund Policy, Australia Justice Says US, UK Passengers Can Join Class Action Against Carnival and Princess Cruise Lines for Ruby Princess COVID-19 Outbreak, Social Security Disability application & appeal claim review, Abbott baby formula recall lawsuit investigation. Class action complaints are a matter of public record, and our objective on this website is merely to share the information in these legal documents in an easily digestible way. Its policies are not just designed to protect consumers. Matthew McMillan Settlement In Wisconsin federal court,StubHub has been hit with a putative class action from the buyers of those resold tickets. A Wisconsin consumer alleges in a proposed class action lawsuit that StubHub has unlawfully pulled back on its longstanding "FanProtect" guarantee by refusing to issue cash refunds for tickets to events canceled due to the coronavirus pandemic. This is not good customer care and I would recommend you think carefully before trying to buy tickets through this avenue. Amanda Bronstad staff reporter Two women will lead lawsuits filed against StubHub after allegedly failing to refund event tickets due to the COVID-19 pandemic. This is so ridiculous. But neither Vivid Seats nor StubHub is giving cash refunds for postponed concerts, as long as there is a future date on the calendar. Please add me I have communication and documentation to prove stub hub is just keeping my money. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2021 LawCities.com. If I could give zero stars I would. He also is very certain that the game is sure to be canceled. The company originally intended to give customers a StubHub credit for a future event rather than a cash refund. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. At regular volume, we can afford to take that risk. Despite the alleged deception, the company's policies did not reflect the actual . A California class-action lawsuit has been filed against the ticketing site StubHub. Be the first one to find this review helpful. StubHub was sued in a class action over the policy change, and saw its public image battered, all while its purchase by viagogo was being picked apart by regulators in the UK before being approved with contingencies, further hindering its ability to take action to survive the pandemic. Please be patient. I went thru proper channels and they lied about refund. Print. The company blamed the difficulty of recouping from sellers during the pandemic. It also points to a recent spike in e-ticket sales, which increased ticket prices. FAQ. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. StubHub Inc. has agreed to pay more than $9.5 million to consumers from 10 states and the District of Columbia over allegations the ticket reseller failed to provide them with refunds over events cancelled due to the COVID-19 pandemic. Please use any other ticket resale company this one doesn't care about their customers. Emily Walsh. They're upset StubHub is refusing. For most lawsuits, theres nothing you need to do in order to be a part of or join a class action lawsuit. StubHub did agree to offer cash refunds to some customers in the US and Canada that bought tickets prior to March 25, 2020, but those that purchased tickets thereafter have been given credit for canceled events. As the lawsuit describes it, StubHub for years used its FanProtect guarantee as a tool to get consumers to feel comfortable with paying substantial prices, often beyond face-value for event tickets on the companys secondary market. Our content is intended to be used for general information purposes only. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. Your email address will not be published. This browser does not support PDFs. Law Analysis StubHub Denied Dismissal of Lawsuit Over COVID Refund Claims By Michael McCann May 17, 2022 9:30am After StubHub made a second attempt to have a suit over its COVID refund policy dismissed, the court ruled against it. I listed tickets on StubHub, which I had done on multiple occasions. No refund or voucher has been offered. Further, the voucher never came through! A Brooklyn consumer has filed another proposed class action lawsuit against StubHub, Inc. over what the case calls a bait and switch on a global scale.. StubHubs financial stability is paramount for the company, and the lawsuit will be settled accordingly. If you do not exclude yourself from the Settlement, you may object to the terms of the Settlement by submitting an objection to the Settlement Administrator. Buyers: We'll add a credit worth 120% of the total amount you paid for the impacted event to your StubHub Wallet. Further, the case alleges that while StubHub has refused to remit cash refunds to customers, the company has also failed to pass along any savings it may have pulled in onto ticket sellers, who according to the lawsuit have in many or all instances been backbilled for the canceled events.. Same seats wrong game. The amount I originally paid plus the voucher (if it comes through) won't come even close to meeting the cost of the cheapest tickets. I accidentally clicked purchase the ticket, and I thought were still more steps to complete. In three weeks, Fischer is scheduled to decide whether to throw out the case entirely, as requested by Major League Baseball and its teams, the lone remaining defendants. Entertainment industries have seen every event canceled or postponed for a foreseeable future. This is the only way to get a cash or credit award under the Settlement. 01-21-2022 10:07 AM. StubHub has stated that they will provide no comment on pending litigation. The Settlement Administrator will file any objections with the Court for its review in advance of the final approval hearing. You must contact the As the complaint puts it: The COVID-19 cancelations and Defendants trademarked FanProtect Guarantee should have meant that StubHub ticketholders like Plaintiff were promptly refunded their hard-earned moneymoney consumers now need more than ever in a time when many of StubHubs customers have lost their jobs and are suffering financial hardship. Providing refunds obviously makes sense, but what happens for those tickets resold in a secondary market? I am disputing through PayPal. Instead of section 130 row 18 I was offered 452 row 15 which is behind the stage and the absolute lowest priced ticket StubHub was currently offering. Now I am left a dissatisfied customer without tickets and trying to buy last minute tickets that are even MORE expensive than what I had paid for. StubHub filed a lawsuit against the Warriors and Ticketmaster in California on Sunday, accusing the two of conspiring to create an illegal resale market. According to the filing, McMillan purchased two tickets to an NHL game in early March. StubHub had drawn intense scrutiny and several lawsuits after an abrupt policy shift last spring, issuing only credits towards future ticket purchases on events that were cancelled due to the pandemic rather than cash refunds with the exception of purchases made in states where law required cash refunds in such an event. They told me to sell them. How do I know I can trust these reviews about StubHub? On Feb. 26, StubHubs general counsel was hailing the companysFanProtect program to Congress as the hallmark of our business and it is why we have earned the trust of fans around the globe. By March 12, StubHub was nudging consumers toward a coupon valued at 120 percent of the original purchase even whileacknowledging, Our policy is to provide a full refund with fees if an event is canceled. But by March 25, refunds were only provided to buyers where required by law as the 120 percent coupon became the default policy. It also asked for a reinstatement of the pre-March 20 refund policy. The company reportedlydoesnt have enough liquidity to honour these requests though. Top Class Until the event id canceled (not postponed) they won't give a refund. You will also give up your right to object to the Settlement and you will not be able to be part of any other lawsuit about the legal claims in this case. I sold tickets to a Jerry Seinfeld concert for $253 scheduled for March 14, 2020 . A California class-action lawsuit has been filed against the ticketing site StubHub. The NHLs suspension caused a spike in the number of e-tickets sold. The lawsuit goes on to argue that despite its recent acquisition by rival Viagogo for more than $4 billion, StubHub, rather than obtain a level of liquidity adequate enough to weather the coronavirus storm, has instead sought to pass its losses onto consumers. It is alleged that customers are entitled to prompt cash refunds, in the original form of payment, under the terms of their contracts with StubHub and under consumer protection laws. The lawsuit also notes that StubHub president Singh Cassidy sent out an email on March 12, saying that refunds would still be available. On basketball tickets that was cancelled and they would not refund them because at that time the NBA had not cancelled all games, even though they never played any after that during the entire year and some. StubHub filed a consent judgement with the states of Arkansas, Arizona, Colorado, Maryland, Indiana, Minnesota, Ohio, Virginia, New Hampshire, Wisconsin, Virginia, and the District of Columbia, where consumers will receive their cash settlements. Lied to me and stole from me. The suit argues that the liabilities StubHub created for itself with its FanProtect cash refund guarantee, in the face of both coronavirus-related mass cancellations and the secondary ticket markets choice to pay ticket sellers before an event has even occurred, are of the companys own device and should in no way fall on consumers shoulders. Please add me to this class action against STUB HUB. As a result, weve enacted new policies in the US and Canada that we believe are clear and fan-first.. the replacement of full cash refunds for vouchers valid for one year to events that may never happen, was done for customers convenience. Looking for a class action lawsuit in Nebraska. Still have tickets to the cancellation. Less than two weeks later, StubHub amended its policy. The 22-page lawsuit claims the defendants, TicketsOnSale.com and Ticket Fulfillment Services LP, who . settlement administrator or your attorney for any updates regarding For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. The new policy offerers a coupon. "Under its 'FanProtect Guarantee,' StubHub typically offered consumers full refunds of the purchase price and fees .

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