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Users must use the Services subject to and in compliance with this Agreement and all applicable local, provincial, state, national and international laws, rules and regulations. In 1997 Prodigy became an ISP, while still maintaining the online service aspect, much like AOL does today. I . Please keep in mind that any information provided to us by a third party may also be subject to that third partys privacy policy. Copyright 2020 Prodigy Solutions Inc. - All Rights Reserved. Opting out of this arbitration agreement has no effect on any previous, other, or future arbitration agreements that you may enter with Prodigy. resetting your router or call Prodigi customer service for additional assistance. Apparent SUCCESS with canceling ATT dialup while keeping FREE @prodigy.net email address with SMS service. The BroadbandNow team recommends consumers regularly check their internet's performance as it fluctuates regularly and can identify when you need service support or when your household's usage exceeds your current plan's capability. Company may transfer, assign or delegate this Agreement and its rights and obligations without consent. I have a decade-old prodigy.net email account that was eventually adopted by AT&T and Yahoo!. The User information we collect is stored and processed in environments designed to allow only authorized individuals to access the infrastructure where this information is stored. Reviews. If you choose to provide Feedback, you hereby assign to Prodigy all rights, titles and interests in any Feedback, and waive your moral rights therein. I don't have alot of money. These advertisements are first-party and contextual: that is, advertisements are only for Prodigys Services, and the same advertisement is delivered to similarly-situated Students based on their progress in the Prodigy game or on similar factors that apply to all Student Users. If the consumer cancels this contract before the merchant has begun the performance of their principal obligation, the consumer has no charge or penalty to pay. In the event of unauthorized disclosure of Student information, Company will notify linked Teacher and/or Parent Users where required by law at the contact information associated with the Teacher and/or Parent Users account. Once you've decided on the car you want, the Prodigy platform gives the sales person "penny perfect" payment options to present based on the customer's credit, current OEM promotions and . Which schools do you support? Our Services may change from time to time, which means the terms of this Agreement may change too. For all other Users: This Agreement shall be governed by and construed in accordance with the laws of the state of Delaware without regard to its conflict of laws principles.. When a correction, deletion or other change to Student User personal information is requested and validated, Prodigy will effect the change as soon as reasonably practicable and in accordance with privacy laws.. California law also grants its residents certain rights regarding the collection and use of their personal information. If your Prodigi speed test result is lower than expected, try The arbitration will be heard and determined by a single neutral arbitrator who is a lawyer or retired judge, who will administer the proceedings in accordance with the AAAs Consumer Arbitration Rules. So, with the compounded risk of customers churning in favor of more affordable competitors or due to missed expectations, it's more important than ever for before sales and customer service to work together to achieve better alignment and communication in their shared missions to acquire and retain customers. I would like a refund. The lady told me that they lowered the price to keep only the email address to the $7.95. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. In this blog post, we'll review the ways sales and customer service teams need to align -- and which team is responsible for which part of that alignment. 500 Mbps. Information collected from our Student Users is never disclosed for third-party advertising or any kind of behaviorally-targeted advertising. Average Prodigy hourly pay ranges from approximately $12.00 per hour for Laboratory Assistant to $45.00 per hour for Nurse Practitioner. LLC, Select your award from the list below by year and category, Select a size that fits the section of your website where you intend BroadbandNow Internet Service Provider Awards 2020. Ready for an AWESOME math adventure? are also linked at the bottom of this page. This is a repost from another topic title but the info was so hard to find I thought I would spread it around. Nothing in this Agreement restricts the Companys right to use, profit from, disclose, publish, keep secret, or otherwise exploit Feedback without notice, without approval, and without compensating or crediting the User or the individual providing such Feedback. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. Motivation, Sales, Personal development and helping people in every aspect of their lives to become what they want to become. Prodigy and its service providers maintain strict administrative, technical, and physical measures designed to safeguard the information we process. 50 Mbps, Download speeds up to: Hello and good evening, I'm contacting you to cancel my subscription for both Liam Carmichael and Jeremiah Carmichael. We're here to help! to If we do not receive payment from your credit card or payment method, you agree to pay all amounts due hereunder upon demand and will be solely responsible for any dispute with your payment provider. At first they credited my account but then Prodigy sent them pages and pages of their terms and said cancellation had to be in writing but I have been unable to find where it said that. A Student User account can be linked to one or more Parent Users or Teacher Users in order to facilitate a continuous learning journey for that Student User both in and outside of the classroom. Good listening skills with ability to solve customer concerns to overcome purchasing objections. Its a shame because the kids do love iteven without membership. I just received a message telling me "Your Classic version of prodigy Yahoo! Am I eligible for a loan? The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Regardless I did contact them and ask them to call me if they needed further info and they did not. Gone are the days when salespeople could close a deal and never speak to the customer again. Those people had no idea what prodigy was - even when speaking to their supervisor. Disclaimer: All trademarks remain the property of their respective owners, and We may use or disclose such de-identified or aggregated data for lawful and legitimate business purposes, including to analyze, build and improve the Services and promote our business. The types of information we collect varies depending on the type of User who engages the Services, including: A Student User account can be linked to one or more Parent Users or Teacher Users in order to facilitate a continuous learning journey for that Student User both in and outside of the classroom. 1/28/13 dialed 866-435-3264and got rep that knew about @prodigy.net email accounts - After 20+yrs Shocking! Updated: For example, the shoe-delivery brand, Zappos, uses recorded customer support calls for its advertising. We protect your data If you opt-out of the arbitration agreement, all other parts of the Agreement will continue to apply to you. If you are a resident of the EEA, UK, or Switzerland, the following information applies with respect to personal information (or personal data) collected through your use of our Services. Subscription fees will be charged in accordance with the payment term selected by you: monthly, yearly, or other applicable period. Parent Users and Teacher Users are responsible for the acts of Student Users linked to their account. No agency, partnership, joint venture, or employment is created as a result of this Agreement and you do not have any authority of any kind to bind the Company in any respect whatsoever. Discovery will be permitted pursuant to the applicable arbitration rules. Prodigy Learning is a multi-award winning global EdTech business, providing digital skills certifications and learning solutions for Microsoft and other technologies. If you have questions or concerns regarding the way in which your personal information has been used, please contact us at privacy@prodigygame.com, sending a ticket in to our customer support team, or by mail at 226 Wyecroft Rd., Oakville, ON, L6K 3X7 or call us at 1 866 585 4655., Help Your Child Who's Struggling with Math, 5. Why choose Prodigy Finance? Free and premium plans, Content management software. Requirements : Stellar customer service skills. American Income Life is seeking an entry-level sales applicant who is ready to build their own business by helping people secure financial protection for those in need. Because customer service reps will communicate with customers more frequently and spend more time analyzing their activities using a product or service once they've closed, they will be the ideal person to identify opportunities to upsell and cross-sell new products and features to them. For information about Prodigys treatment of personal information, please review our currentPrivacy Policy, which is hereby incorporated by reference.. Want more ideas for effective sales and customer service alignment? They ask for proof that I requested cancellation. With passionate and top-rated Universal and Disney travel agents, The Park Prodigy is recognized as a top performer in the travel industry, and was recently awarded one of the fastest growing online travel agencies in the country by Travel Quest Network. All issues are for the arbitrator to decide, including issues relating to the scope, conscionability, severance, and enforceability of this arbitration agreement. By sharing information between the two departments, your company will create a more enjoyable customer experience. We will work to make transfers of personal information to a third country or an international organization subject to appropriate safeguards under applicable law. And there is no way to do it. I explained wanting to keep address but cancel dialup -> reply = no problem, In <5min dial up canceled at end of current bill cycle, email will continue indefinitely as is under ATT Free email account, Rep provided web site for more info on Free email service (www.support.att.com/freememberid). You will not use the Services in any way to upload, post, transmit, email or otherwise distribute content that: is hate speech, discriminating, defamatory, threatening, pornographic or otherwise obscene; incites violence; contains nudity or graphic or gratuitous violence; or is otherwise objectionable as reasonably determined by Company. One Happy Customer New York. When registering with Prodigy, Parent Users are asked to provide personal information, including but not limited to their first and last name, email address, and a password for their account. If I do, will I lose my prodigy address, which I do not want to lose or change. I DO NOT WORK FOR PODIGY. The failure of either party to exercise, in any respect, any right provided for herein shall not be deemed a waiver of any further rights hereunder. Contents: Plans & Pricing. This contract is canceled, without further formality, upon the sending of the form or notice. Personal information can be accessed and changed by contacting our customer support. B. worlds, embark on heroic quests and battle friends to collect prizes, pets and Sometimes, they have to redo the same challenge 3-4 days in a row because screen time ran out, and/or the game locked them out suddenly. hrtroubleshooter. If your account has been compromised or if you suspect unauthorized use of your account, notify us immediately at the contact information provided at the bottom of this Agreement. First, it visualizes a real Zappos support interaction for the customer. charges, at the number provided above. Students are assigned a unique username based on their first name, last initial, and an assigned number, which is used to log in but is not visible to other Users except for that Students linked Parents and/or Teachers. You can choose to reject this arbitration agreement by sending us a written opt-out notice (Opt-Out Notice) within 30 days following the date you first agree to this Agreement, by email at legal@prodigygame.com or by mail ATTN: Legal Department at 226 Wyecroft Rd., Oakville, ON, L6K 3X7. Add a personal touch. The consumer may cancel this contract at any time by sending the form available here or another notice in writing for that purpose to the merchant. Prodigy may terminate or suspend your access to the Services or your account at any time, without prior notice or liability, if you violate any term or condition of this Agreement, if your account is inactive for a period of time, or for any other reason, which may result in the forfeiture and destruction of all information associated with your account, including progress and any upgrades or features obtained or purchased in any Prodigy game. Richmond, TX 77469-6288. If we make any changes that materially change the ways we process or protect your information going forward, we will provide additional notification of changes. If you or any of your relatives have a history of seizures or epilepsy, consult a doctor before playing video games or other screen-focused activities. Were homeschoolers, and I gladly pay for may Math programs, if I think theyre worth it (like Reflex Math and Beast Academy), AS LONG AS I can make them work for me instead the program trying to work me and my family. For example, when Parents or Teachers visit third-party websites and applications, our third-party providers may deliver Prodigy ads based on visits to areas of the Services that are not directed to Students.. can you please cancel my membership and refund me? Since they maintain a personal connection with your customer base each possesses valuable insights that can assist the other. I tried to buy one but the membership made me NOT get one, all though I looked through the hamsters section and at least I could get ONE. I will probably not end up giving this company my money but at some point just delete the app, call it a day, and stick to a combination of Reflex and Beast. As described further in the next section, we use Performance Data to customize a Students educational experience. HOWEVER, supposedly if you just want access to the emails, you set up a Yahoo account and thenhave itmerged to the Yahoo account. If an in-person arbitration hearing is required, then it will be conducted in the metropolitan statistical area (as defined by the U.S. Census Bureau) where you are a resident at the time the Dispute is submitted to arbitration. The information we obtain from third-party services depends on your account/privacy settings with those third parties and the third parties privacy policies. I have been trying to contact someone about this and wanting confirmation of the cancelled subscription for months! The email I received today or yesterday wants me to click on a link in a little red box that says "Upgrade prodigy Yahoo! (b) the less of the following 2 sums: $50, or a sum representing not more than 10% of the price of the services that were not rendered to the consumer. The Childrens Online Privacy Protection Act, The Family Education Rights and Protection Act. This includes information used to deliver interest-based advertising to Parent and Teacher Users, including advertising for our Services, when those Users visit third-party websites, and provide us with statistics about the effectiveness of our advertising on third-party websites. BY USING THE SERVICES, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THIS AGREEMENT AND AGREE TO BE BOUND BY AND COMPLY WITH THIS AGREEMENT, WHICH IS A CONTRACT BETWEEN YOU AND PRODIGY EDUCATION INC. Welcome to Prodigy Correctional Services THE INDUSTRY'S FIRST SOLE SOURCE VENDOR FOR INMATE TELEPHONES COMMISSARY SECURE VIDEO COMMUNICATION Prodigy Services Phones, Video and Messaging Phones, Video and Messaging Phones, Video and Messaging Setup accounts or deposit money for communications deposit for communication Commissary *Please note we only publish reviews that are: helpful, relevant, and specific. How is the interest rate and admin fee calculated? Customer service should share customer stories. By providing User Content, you represent and warrant that (i) you own or have the necessary rights to provide the User Content; (ii) you have the right to grant the license hereof to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns to the User Content; (iii) you waive your moral rights in the User Content, and (iv) all User Content complies with applicable laws and regulations. What do I do if my school or course isn't . Select log in. Clause required under the Consumer Protection Act. F. Opt-out. 3. You will not be charged more than the amount of the fees for the Service(s) you have purchased.. To process payments. We and our third-party providers may use the information collected through these technologies for the purposes described in this Privacy Policy, including delivering content, analyzing our Users experience on the Services, and delivering advertising to Parents and Teachers when they visit other websites and applications. United States. We use industry-standard SSL encryption when collecting or transferring your information. If a new customer purchases a basic version of your product but really needs a premium subscription, then customer success can ping sales to notify them about the upgrade. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. 7, Mon-Fri from 9AM - 5PM EST. This provision allows us to promptly and efficiently resolve any dispute that may arise between us. Couldn't have asked for more. You can try any of the methods below to contact Prodigy Math Game. Subscribe to the Service Blog below. Get your questions answered by our team of experts. program. Free and premium plans, Customer service software. We support learning outcomes Prodigy combines learning with play to motivate students to practice, learn, and improve in math. To help us improve the Services, from time to time we may conduct surveys, inquiries or submit requests for feedback through the Services or Users may submit feedback, comments, suggestions for improvements, reviews, or testimonials to the Services (in written, oral or any other form) (Feedback). You agree to defend, indemnify and hold harmless Prodigy and its subsidiaries, agents, licensors and affiliates, and their employees, contractors, agents, officers and directors from claims, damages, obligations, losses, cost or debt and expenses (including but not limited to attorneys fees) arising from: (i) your use of and access to the Prodigy Content and/or the Services, including any data or content transmitted by you; (ii) your violation of any term of this Agreement, including but not limited to your breach of any representations or warranties; (iii) your violation of any third-party right, including but not limited to any right of privacy or intellectual property rights in connection with your use of the Services; (iv) any content or information that is submitted via your account or use of the Services; or (v) any other partys access and use of the Services with your account credentials. in a Prodigi service area Charlotte, NC 28269. Where the fee is a subscription, we may, in our sole discretion, change the fee to be charged for your next subscription period, provided we first notify you by email in accordance with applicable law. IN SUCH CASES, COMPANYS LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. OTHER THAN AS EXPRESSLY STATED IN WRITING, PRODIGY MAKES NO REPRESENTATION OR WARRANTY THE SERVICES (1) WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR BE TO YOUR LIKING; (2) WILL BE TIMELY, ACCURATE, FREE FROM ERRORS OR LOSS, UNINTERRUPTED, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; (3) WILL BE CORRECTED, REPAIRED OR OTHERWISE RESTORED FOR ANY DEFECTS OR ERRORS THAT OCCUR - SOME FEATURES ARE EXPERIMENTAL AND HAVE NOT BEEN TESTED. Prodigy Sales, Pleasant Grove, Utah. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'b6abbd56-b7d5-42bf-8a85-b7ae63ca70d2', {"useNewLoader":"true","region":"na1"}); Whether that disruption comes in the form of selling to a bad-fit customer, or failing to meet expectations once a customer has been closed, if customers don't think you're living up to your end of the bargain, it's quick and easy for them to find a better solution. Subscriptions remain valid until canceled or terminated, in accordance with this Agreement, and therefore are not subject to renewal per se. You acknowledge that Company has no control over, and no duty to take any action regarding: which users gain access to the Services; what Prodigy Content you access via the Services; how you may interpret or use the Prodigy Content or the Services; or what actions you may take as a result of having been exposed to the Prodigy Content. This ad is light-hearted and comical, values that the companys target audience can easily identify and align with. your assets for marketing use. You and Prodigy agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. Elaine Trbovich. Both charges were $9.95. I would like to know why my account was charged on 12/6/2022 and again on 12/18/2022. To make a request or otherwise exercise your rights, please contact us at privacy@prodigygame.com. Another time I went to the copper coin island sort thing, I went on one of the pads that toke you to the epics and I saw epics I never saw before that I wanted! The student then selects a fictional avatar name and appearance from a list of options (e.g., Billy Summerwalker), which are the only ways that users are differentiated within the Game, although these avatar names and appearances are not unique (i.e., there can be multiple Users who choose the name Billy Summerwalker).. THE SERVICES AND PRODIGY CONTENT ARE PROVIDED ON AN AS IS BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. If you submit any information relating to other people in connection with your use of the Services, you represent that you have the authority to do so and you permit Prodigy to use and share the information in accordance with this Privacy Policy. Mail is closing. Prodigy may also collect information regarding Student Users associated with Parents for purposes of linking the Student and Parent accounts. Wonderful service, prompt, efficient, and accurate. The parties agree that good-faith informal efforts to resolve disputes often can result in a prompt, low-cost, and mutually beneficial outcome. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Users rights regarding their information, 6. iKeepSafe and Prodigys work on childrens information privacy, 7. Below are a few examples weve put together to demonstrate how sales and customer service teams can work together. Now I'm starting to wonder if I can cancel the AT&T dial-up service and still access my prodigy emails. Those happy customers who are invested in your product or service and who love working with you are great candidates to help you grow your business even further by writing reviews and testimonials, serving as case studies, or connecting you with referrals. Hacking or harming the Services is prohibited. Have spent over 4 hours on phone with no resolve. My card had expired and I needed to update that. Note: This speed test can be used to test any internet provider, not There has also been glitches in his account. Then, they can give their colleague in sales a heads up to close the deal. Yep..thats right, I spin the wheels waiting to get the aquarium house furniture item or one of the sparkle pets. I can not get my emails. By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails, Subject to certain limitations, California residents have the following rights: If you are a California resident and would like to exercise any of these rights, please submit an email request to privacy@prodigygame.com with the subject line, California Rights Request. We may need to verify your identity before processing your request, which may require additional personal information from you, or that you log into your Prodigy account. Thanks in advance for any help. I will cancel my credit card if necessary. If the Student User is not linked to another Parent or Teacher, we will remove from the Students account all personally identifiable information, as defined under the Family Educational Rights and Privacy Act (FERPA). If you have any questions, complaints, or claims with respect to the Services, you may contact us at privacy@prodigygame.com, by mail at 226 Wyecroft Rd., Oakville, ON, L6K 3X7 or call us at 1 866 585 4655. Expectations should be properly set by both the salesperson and the customer service rep. Prodigy does not control these Third-Parties or their services and therefore when you access or use their services, you do so at your own risk and agree without limitation that Prodigy is not responsible for such Third-Party services. BEWARE OF THIS COMPANY!!!!!! 22115 Canyonwood Park Ln. I hope this info helps you or anyone else who is trying to find out about prodigy.net accounts. This Privacy Policy describes the way in which Prodigy Education Inc. (Prodigy, we or us) collects, uses, discloses, and safeguards personal information provided to us by students, parents, guardians, teachers and others (collectively Users or you) when they play our Games or use our website, downloadable apps, or other services we provide at prodigygame.com or any other location that links to this Privacy Policy (collectively referred to as the Services). If we do update this Agreement, we will notify Users at least thirty (30) days before the update comes into effect. This speed test will assess the capability of your broadband service whether you use Prodigi or another provider. If mailed, the Opt-Out Notice must be postmarked no later than 30 days following the date you first agree to this Agreement. Get a precise, real-time read of your speed with this simple test, it can measure the performance of your connection regardless of who is your current internet provider. NMLS # 2155440 (Prodigy Finance Servicing, LLC) and NMLS #1611590 (Prodigy Finance Limited) (www.nmlsconsumeraccess.org). Also, the arbitrators may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that partys individual claim(s). The game will also focus on specific skills planned out by the childs teacher. Register to secure your . HubSpot has free CRM and shared inbox tools that make it easy for multiple people across teams to document and share information about different customer relationships and communications across channels.).

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